Extole’s Post

Family-owned contact centers seem to have the advantage when it comes to success! So to better understand why success seems to come so easily for them, we sat down with a few of our family-owned customers for some further insight. https://lnkd.in/guT5ZwnK

Managing New Business forecasting can be a little tricky. There are a number of elements to be mindful of. #newbusiness #newbusinessforecasting #understanding #biggerpicture #salesteams

View my verified achievement from Section.

How you get to that first $100K in revenue is far more important than getting to it. If you know what this means, you know...

Would you be surprised to learn that 87% of deals have some sort of customer indecision at work? Matthew Dixon and Ted McKenna studied this and wrote about it in The JOLT Effect, differentiating between "FOMO" and "FOMU" and what the best sales reps are doing to win deals that are stuck of pick the ones they want to work. Matt Dixon Ted McKenna Matt Heinz Brent Adamson #saleseffectiveness #sales #marketing #customerexperience

Efficacy is output maximisation. Effectiveness is output quality.

It's the subtle skills that often make a big difference. Dive deep into the nuanced art of Attended and Blind Call Transfers. Perfect your approach! 🌐📱 #CallHandling #CustomerService#CallTransferMastery #BusinessCommunication https://vist.ly/dz58

You can meet high-intent customers at just the right moment — with a phone call. Learn how in this free 30-minute webinar on Sept. 14. https://lnkd.in/gUnFMj6d

I write about the first three years of the Intensity Method...and what's to come. ♨ #sales #salescoach #intensitymethod #marketing