Front’s Post

Join us on 7/18 at 10 AM PT to hear our new CEO Dan O'Connell share his thoughts on the exciting future of AI and automation at Front 🚀

Join us on 7/18 at 10 AM PT to hear our new CEO Dan O'Connell share his thoughts on the exciting future of AI and automation at Front 🚀

Want to peek into the future of customer service? Imagine having AI optimise your contact centre by helping your staff solve problems more quickly, make data-driven decisions, and streamline the customer service experience with existing systems. Discover how you can redefine customer interactions with AI now. https://sforce.co/3RaCnp5

Of course, every business and industry is different, but for our business-to-business company, I consider the idea of relying on AI chatbots for care of customers to be unthinkable. While there are many predictions about how AI will revolutionize industries, the value of personal relationships with customers cannot be overestimated. We make sure that we are always there for our customers, whether that involves our CAN-bus team traveling across the world for local development, or our sales and customer success teams visiting workshops to support their business operations.

Are you still stuck in the old way of doing customer service? 🤔 Our recent webinar highlighted the significant differences between traditional and modern customer service techniques. From AI chatbots to omni-channel interactions, the new era of customer service is all about efficiency and building stronger relationships with your customers. 🚀 To discover all the amazing customer service tools in HubSpot, catch the full webinar below! 🔗 Watch the full webinar: https://hubs.la/Q02z05S50 💡 Get a FREE demo: https://hubs.la/Q02z04Wc0 #CustomerService #CustomerServiceChallenges #HubSpot #CustomerRetention

We’re all trying to balance two competing goals: improving the experience we provide our customers without having to spend more money. With AI, you can finally have both! Join us at Enterprise Connect on March 26 that 3:30pm for an enlightening session ‘Vonage & Verint Drive CX Automation – How AI Can Elevate CX Without Increasing Costs.’ From flexible scheduling to proactive agents, it’s time for real AI that delivers real results.

If you’re at Enterprise Connect this week, check out our breakout session on Tuesday at 3:30 with Jim Tanner & Joseph Scofield to learn how Vonage & Verint Drive CX Automation.

#CustomerService email volumes are up. But using AI and intelligent case management to analyze messages and automate actions can help you tackle service volumes and drive outcomes.

"As you're building, if you're not careful, you can become incredibly inefficient" In case you missed it, learn how Airbase revolutionized their support organization through AI – and how your organization can do the same through our generative AI. #generativeAI

Unleashing the Power of 24/7 Customer Service: How AI Chatbots Transform Business Operations. Discover how online forms are slowly becoming a thing of the past!