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LifeLock General Manager, Ian Bednowitz, shares his own experience with scams and its impact on his family. It’s a powerful reminder of the importance of vigilance when caring for loved ones. 👇

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GM Identity and Privacy @ Gen | Former eBay and Bain & Company

I’ve been talking about elder fraud lately as it’s a problem that’s on the rise. Elder fraud is often discussed as scammers preying on seniors to steal their money or sensitive information, but a lesser-known type of exploitation of our elders is elder theft. Elder theft is more insidious as it often involves someone the senior knows and trusts, a caregiver or a family member, that takes advantage of their proximity to steal from them.    I spoke with WCMH-TV, NBC4, nbc4i.com about the detrimental impacts of elder theft, and how it impacted my own life when the caregiver we hired for my mother stole thousands of dollars.       Unfortunately, my story is not unusual, which is why I feel so strongly about spreading awareness of elder exploitation and identity protection so that you can protect your loved ones from falling victim. Had I known about LifeLock, it would have provided my family with a way to monitor and protect sensitive information so my family wasn’t the only line of defense. Please check out the story to learn more about how to vet caregivers safely and what to do to prevent loved ones’ sensitive information from falling into the wrong hands. https://lnkd.in/g-2gTku7 

This seem like an amazing summit! However it appear that your company does not respect customer. friend of the family has been trying to get a refund for 2 months and they keep telling her it’s in the mail. No postageI from the United States postal service takes 2 months to deliver any mail in the United States. This company rip this woman off and when she cancel service you changer emails . She has audio of the entire conversation with your sales team. That someone change her email so she would not be able to cancel your service. After over a year final getting a refund . They keep telling her it’s in the mail. Her is the copy of email and I will see if she is willing to release all the conches has of how your company has ruined her and caused tremendous financial harm. below email again telling her check in the mail after over a year of requesting refund!! Read for yourself. On Mon, Jul 1, 2024 at 3:13 PM Escalations <escalations@gendigital.com> wrote:This is Clara from the Norton and LifeLock Escalations team regarding your refund request.  Our accounts payable department affirmed to me that the cheque had been dispatched. I sincerely regret for the wait. Thanks in advance. Clara NAM Advancement Agent Gendigital.com I will see if she is willing to release the audio to so I can post. Your sales rep was told many time they see being recorded. They said so what!  check your own recordings!! Gendigital Norton upper management should be ashamed of yourself . #elderlyFraud. is always wrong regardless of your financial situation, or gender, race or religion!More of the same emails from another repThe date of the same email. Check refund in the mail:On Wed, May 22, 2024 at 8:46 AM Clara Pearson Clara.Pearson@gendigital.com 

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