HEARD by Elis’ Post

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How do you interview 200 hourly workers in 48 hours to learn about their job search & career goals? If you’re Allen Narcisse and the team at Gigs, you use HEARD’s AI-powered customer interviews. 💻 Gigs is a job marketplace that connects hourly workers with the best earning opportunities in their neighborhood. They wanted to talk to job seekers to discover how to improve their product, but 90% of the people who scheduled a customer interview didn’t show up. Allen turned to HEARD because our AI-driven platform could help them design research studies, moderate customer interviews, and summarize the results into a report, instantly. HEARD saved Gigs hundreds of hours on customer research, and enables their team to interview job seekers every month and collect valuable insights to inform their product strategy. 📈 Listen to Allen describe how Gigs used HEARD to build a customer persona, and read the full case study here: https://lnkd.in/ghsv5kWX

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