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Government Experience (GX) via People, Process, and Product

Special thanks to our own Kassy Franz, SHRM-SCP, PHR, CIR for taking time to present on how to attract and retain government tech talent at a conference in Columbus today. Big shout out to Destiny Davis and Katrina Flory too, who represented the State of Ohio's thinking. Notes I picked up (no charge!): > Money isn't actually the top concern of candidates (it's #5) > Sell ALL the #benefits of working in your organization, including work-life balance and the public impact of your mission > Get the whole team involved in hiring, it's not an HR-only activity > Government job opportunities are often ignored in the market, so take time to get out there on LinkedIn and elsewhere > #Promoting internally is faster than searching externally and yields more retention > Eliminate unnecessary degree or experience requirements > Provide consistent, relevant, meaningful training > Build up team leadership skills because people rapidly leave bad managers > #Storytelling is increasingly important -- it establishes culture and allows candidates to understand what it's like to work on your team > Use the value of hybrid or remote work to pull in more talent and retain it > #Culture starts with onboarding; put real effort into making that experience great; use a buddy system and setup a program that carries new hires through the first 6 months > "You can't out-recruit a retention problem" > You can use work/personality assessment tools to foster understanding and communication > Encourage managers to include personal topics in 1:1 meetings > Diversity in thought on teams is valuable for revealing blind spots in services or cultural norms

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Gina Burks

Experienced Senior UI/UX Designer committed to designing accessible and inclusive products, through visual storytelling, content creation, and user experiences.

1mo

You can't out-recruit a retention problem..good one.

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