Joel McKelvey’s Post

Discover how to transform your incident management strategy! Join BigPanda and EMA Research for an insightful webinar on leveraging modern incident management, real-world automation, and Generative AI to reduce IT incidents and outages.

Discover how to transform your incident management strategy! Join BigPanda and EMA Research for an insightful webinar on leveraging modern incident management, real-world automation, and Generative AI to reduce IT incidents and outages.

#AIOps is transforming incident management by providing real-time insights and automated root cause analysis, leading to faster resolution and improved reliability.   By integrating and analysing data from various sources in real-time, AIOps platforms automate #RCA, detect patterns, predict issues, and provide contextual insights.   This leads to 50% faster problem resolution, up to 80% reduction in false positives, and enables proactive maintenance, reducing downtime by up to 60%.   Analyzing root causes requires significant effort and understanding of component interactions. Engineers rely on scattered logs, metrics, events, and change data, making it hard to pinpoint issues. Multiple incidents may stem from a single event affecting shared components. We at Onepane simplify this with its automated discovery module, mapping and connecting underlying component communications. By using past incident responses it recommends and automates remedies.   #incident management   Learn more: https://lnkd.in/duNt2nzy

While incident management is a prime area for AI to add immense value today, its impact will only accelerate as the underlying techniques mature.

Ready to take your incident management to the next level? Look no further than Atlassian 's 2023 State of Incident Management Report. Our in-depth research surveyed over 500 IT professionals, and the results are eye-opening. Discover how your tools and processes compare to industry standards, identify pain points, and explore the role of automation and AI in incident management. Whether you're in IT Operations, Development, or Support, this report is a game-changer. Stay ahead of the curve and lead your team to success with valuable insights from Atlassian. #Report #Automation #AI

Blameless Introduces The First Generative AI-powered, Automated Incident Communications With Comms Assistant™ https://lnkd.in/dGwh5kXe Blameless Blameless Platform Comms AssistantEnterprise Reliability platformGenerative AIincident managementincident respondermessage

In the #DevOps world, things go wrong. Incident response should use automation just like your CI/CD pipeline. According to GigaOm Benchmark, “key components of a good incident response include standard #integrations and #workflows, #automation for #incidentresponse, and the ability to define and experiment, do research, and improve the workflow if needed. * Everbridge xMatters automate workflows to eliminate business-impacting digital events, leveraging analytics and AI to accelerate issue response and remediation. Automated workflows produce faster, better, and more consistent outcomes. xMatters, inc is highly adaptive, using drag-and-drop simplicity to quickly modify workflows and respond to changing business needs in minutes. Along with automated service AI intelligence and signal enrichment, #xMatters helps you resolve service disruptions faster and gets you back on track before your business or customer is impacted. Check out our You Tube channel for xMatters videos and demos https://lnkd.in/geV3d6Yk. * Source: GigaOM Benchmark Report, 2022.  #SRE #DigitalOperations #ServiceAvailability #Observability

Join us for a conversation with Atlassian customer Nextiva on the state of incident management today. You’ll hear: ✅ How Nextiva refined its incident management process to quickly resolve incidents and minimize customer impact ✅ Tips for improving your own team's processes ✅ How teams are adapting to remote work or returning to the office ✅ How AI could change incident management Join our Webinar on August 17, 11 AM CEST

A rich perspective on ‘product in use’ data and its implications for both product & incident management.

AI has finally found its place in incident management. The (self-proclaimed) world's best incident management platform just got a significant upgrade with a suite of new AI features. With incident.io you can now: 📝 Automatically generate incident summaries, so everyone gets–and stays–on the same page. 💬 Get prompts for similar historical incidents, so you can leverage expertise and experience from your previous efforts. 💥 Generate suggested follow-up actions based on risks, actions and opportunities identified during the incident. 🔍 Explore everything through natural language with Assistant. Data and organizational understanding has never been so accessible. And with everything we've launched, we've retained a human-in-the-loop approach, so you you can be confident that the right things happen, every time.