JW Marriott Las Vegas Resort & Spa’s Post

Operational discipline is a critical part of being a good leader, and it’s generally not an inherent trait for most hospitality professionals. I try to focus on the books early in the day so our guests can be the sole focus during service. #restaurantlife #restauranteur #womenwholead

#TBT When looking at your organization, it’s crucial to realize ownership, leadership, and staff aren’t the only team members. There’s another key member, and their input is among the most valuable https://bit.ly/3P8FYTr #restaurant #bar #hotel #hospitality #KRGHospitality

Listen to your team. Look for inspiration in unexpected places. A story from Blue Smoke... Every January, we closed Blue Smoke for a few days to take a break and throw our staff holiday party. On the last day of the break, I would convene the leadership team for a day-long strategy session. It was my favorite day of the year because it took us out of our space and helped us see one another as equals. No uniforms, no hierarchy. Just bonding, relationship building, thinking, and fun. We each had assignments, and each person had to present an idea or challenge to tackle as a group. We were a motley crew of 20 leaders with 20 different perspectives, and the discussions could get passionate. The only rule was that each person had to listen and that we had to respect one another’s point of view. A person's job description or rank was irrelevant. At the end of the day, we would agree to five goals for the year ahead and commit to moving the goal forward based on our role. At one year’s offsite, our pastry chef, Jennifer Giblin, presented: “I don’t know why we cannot increase our revenue by one million dollars this year. I believe we should be able to, and we owe it to ourselves to achieve the goal.” She went on to describe the steps it would take to achieve the goal. The room fell silent. This was the pastry chef! In the world of restaurants, pastry chefs are not known to push the financial envelope. Then, slowly but surely, individuals chimed in with their support. By the end of the day, this audacious goal had become our mission for the year ahead. I have never seen a singular idea, from an unlikely source, galvanize a team so powerfully. To this day, that offsite is a career highlight. On Monday, I will share what we did that year to chase our goal, and how we performed. Have a great weekend! #leadership #restaurants #restaurantbusiness #hospitality #hospitalitybusiness #innovation Maynard Consulting

In the culinary industry, it is often said that your team is as strong as your weakest member. Every single role matters. From the dishwasher to the executive chef, each individual is crucial to creating a successful dining experience. If one person fails in their duties, it can have a ripple effect that impacts the entire operation. When one fails, we all do. Team building in the kitchen is essential, and it starts with establishing a culture of respect and understanding for all roles. It requires open communication and mutual respect between all team members, regardless of rank or position. Empower everyone on your team by reminding them of how much their role matters. Keep lines of communication open and create an environment where everyone feels valued and heard. So, let's commit to fostering this culture in our kitchens. Together, we can change the hospitality industry for the better. If you don't step in, who will? P.S. Please repost if you find this useful♻️ If you'd like to bulletproof your culinary leadership brigade, reduce your turnover, and optimize your staff's efficiency, then let's have a chat @ linke.to/discovery #chef #culinaryoperations #leadershipdevelopment #leadershipteam #restautantstaffing #staffretention #culinarydirector #teamwork #hospitalityindustry #culture #respect #communication ============================== If you're catchin' what I'm pitchin', then, ✔️Follow me, Adam Lamb ✔️Hammer the 🔔in my profile to follow my content ✔️Join over 2K fellow chefs and subscribe to the weekly newsletter; link in the first comment below.

“Our G-Talent, Our Pride” Meet our F&B Captain, Nicholas! In just 10 months, his dedication has made him an invaluable part of our team, ensuring every dining experience is exceptional. Join us to learn more about delivering top-notch service. #ghotel #hr #hrcareers #hrgeneralist #hrconsulting #hrinsights #hrcommunity #hrhiring #hrjobs #hrjob #hotelmanagement #hoteliers #hoteljobs #hotelmarketing #hotels #hotelnews #hoteliers #hotelindustry #hospitality #hospitalitynews #hospitalityindustry #hotelsandresorts #hospitalityprofessionals #lodging #leaders #leadership #ProfessionalDevelopment #LeadershipTraining #TeamSuccess

During a weekend trip with a friend, I struck up a conversation with a waiter at a diner. His friendly demeanor, excellent service, confidence, and engaging conversation impressed us. Assuming he was the manager, we inquired, but he denied it. Even when we suggested the possibility of a team or shift leader role, he again declined. His response surprised me, given his obvious leadership qualities. The waiter proceeded to explain that despite his intelligence and capabilities, he chose to work at the restaurant because it offered a steady and honest income. I couldn't help but agree, acknowledging the value of meaningful work. His personality and confidence radiated in his every move. It was clear that confidence isn't about perfection, but rather embracing one's strengths and embracing uniqueness. Take a moment to reflect on a skill or quality that you excel in and put it in the comments. I'll leave mine too! 😃 #confidencebuilding #confidencestrategies #confidencetips #leadershipdevelopment #leadershipqualities #transformationjourney #purposealignment #consultant

You need an heir and a spare. When I opened my second restaurant location, I had a manager in place for the first location and hired another manager for the new one. However, the new manager quit just before the opening, leaving me to work 80+ hours a week for six months until the staff and leadership were ready. I learned the importance of having a backup plan in the restaurant industry due to the high turnover. I recommend having both Plan A and Plan B, and even a Plan C, ready at all times. Want to learn more? Follow us on YouTube: @andrewscott9329 #preparedness #businessplanning #entrepreneurmindset

You need an heir and a spare. When I opened my second restaurant location, I had a manager in place for the first location and hired another manager for the new one. However, the new manager quit just before the opening, leaving me to work 80+ hours a week for six months until the staff and leadership were ready. I learned the importance of having a backup plan in the restaurant industry due to the high turnover. I recommend having both Plan A and Plan B, and even a Plan C, ready at all times. Want to learn more? Follow us on YouTube: @andrewscott9329 #preparedness #businessplanning #entrepreneurmindset

Reflection is a powerful habit. When in operations, I would ask myself every day on my way home, “Were we a good restaurant today?” Whatever my answer, it was followed by asking myself WHY. If there were problems, I thought in terms of solutions to prevent them from happening again. What were the lessons? Revenues were not the gauge. The gauge was “Did we meet our operational and hospitality standards?” The other questions were about me – How did I do? 1. Was I a good leader today? 2. Did I leave the restaurant better than I found it? 3. Did the staff experience me as a focused and helpful leader? 4. Did the guest perceive me as being on their side? I was not perfect. I mailed in some shifts. But honest reflection was a KICK IN THE ASS.

🍽️ People First, Always! 🤝In the dynamic world of restaurant operations, I want to share a personal philosophy that guides my approach: People First, Task Second.Whether you’re part of our dedicated team behind the counter, working hard to make things happen, or one of our cherished guests in front, your well-being and experience are paramount to me.As a leader who has worked in Restaurant Operations and Human Resources, my personal commitment is to foster a culture of respect, support, and inclusivity within the restaurant environment. When we prioritize the needs and aspirations of our team members and guests, everything else falls into place. It’s about creating an environment where everyone feels valued and heard.Through my experience in restaurant operations, I’ve witnessed the transformative power of this approach. It’s not just a management style; it’s a reflection of who I am as a leader within the hospitality industry.So, as I continue on this journey, know that for me, it’s personal. Putting People First is not just a strategy; it’s my way of making a meaningful impact, one relationship at a time in the world of restaurants. 🌟🍽️ #RestaurantOperations #PeopleFirst #HospitalityLeadership #RelationshipsMatter