JW Marriott Las Vegas Resort & Spa’s Post

Opportunity

Have you ever seen #hotels listed on Hcareers & Indeed that continuously have open sales positions? Have you ever thought of the potential impact that open position has on a hotel?? Well I have and I've listed six of them. But you have to watch the show to see them! It's #hospitalityunplugged #hotelsiteselection #marketing #brand

#hiring General Manager, Austin, United States, fulltime #jobs #jobseekers #careers #Austinjobs #Texasjobs #HospitalityTourism Apply: https://lnkd.in/d24Ehyr3 Pathfinder Hospitality Hospitality is in our DNA. We live, breathe, and even dream Platinum Service. Heck, even the pineapples we wear on our lapels have gone platinum! What is Platinum Service? It is the promise to do unto others better than they could have ever imagined. Intrigued? Continue reading about the next great rockstar we are looking to add to our Posse of Platinum Service Pioneers. General Manager You've heard the names before The Big Cheese, El Capitan, or even Head Honcho. Whichever moniker suits your fancy the job is the same. To be the Heart of the Hotel, providing guidance, coaching, development, and support across all disciplines are the key initiatives that keep our teams afloat. Think you can walk the walk? We believe in Platinum Service for our guests and associates alike. In service of that, here are some of the ways we take care of our team: -8 paid holidays, flexible PTO and Vacation -Birthday Pay -Additional paid time off for Community Involvement -Health Insurance -IRA Match Program -Mental Health & Wellness Program including a Life Coach -Employee Development Program -Discounted hotel stays for brands within our portfolio Now that you see what makes us unique here is the not so fine print of our non-negotiables and core values. -Integrity - We honor our promises and fulfill our commitments. -Transparency - We openly share successes and failures. We are accountable in all our business practices. -Engagement - We are ambassadors in all aspects of our industry through advocacy. -Innovation - We use creativity to turn the Ordinary into Extraordinary -Collaboration - Everyone's thoughts and opinions are important. -Passion - We thrive because of our heartfelt commitment to unrivaled hospitality. -Empowerment - We learn both from our successes and from our failures and strive to evolve as we grow. -Accountability - We honor our commitments and each other with reliability and responsibility.

#hiring General Manager, San Antonio, United States, fulltime #jobs #jobseekers #careers #SanAntoniojobs #Texasjobs #HospitalityTourism Apply: https://lnkd.in/djGhnvHk Pathfinder Hospitality Hospitality is in our DNA. We live, breathe, and even dream Platinum Service. Heck, even the pineapples we wear on our lapels have gone platinum! What is Platinum Service? It is the promise to do unto others better than they could have ever imagined. Intrigued? Continue reading about the next great rockstar we are looking to add to our Posse of Platinum Service Pioneers. General Manager You've heard the names before The Big Cheese, El Capitan, or even Head Honcho. Whichever moniker suits your fancy the job is the same. To be the Heart of the Hotel, providing guidance, coaching, development, and support across all disciplines are the key initiatives that keep our teams afloat. Think you can walk the walk? We believe in Platinum Service for our guests and associates alike. In service of that, here are some of the ways we take care of our team: -8 paid holidays, flexible PTO and Vacation -Birthday Pay -Additional paid time off for Community Involvement -Health Insurance -IRA Match Program -Mental Health & Wellness Program including a Life Coach -Employee Development Program -Discounted hotel stays for brands within our portfolio Now that you see what makes us unique here is the not so fine print of our non-negotiables and core values. -Integrity - We honor our promises and fulfill our commitments. -Transparency - We openly share successes and failures. We are accountable in all our business practices. -Engagement - We are ambassadors in all aspects of our industry through advocacy. -Innovation - We use creativity to turn the Ordinary into Extraordinary -Collaboration - Everyone's thoughts and opinions are important. -Passion - We thrive because of our heartfelt commitment to unrivaled hospitality. -Empowerment - We learn both from our successes and from our failures and strive to evolve as we grow. -Accountability - We honor our commitments and each other with reliability and responsibility.

🌟 Elevate Your Career in Luxury Hospitality! 🌟 Are you ready to take your hospitality career to the next level? Look no further! I am dedicated to delivering unparalleled guest experiences and poised to bring my unique blend of skills and attributes to your esteemed establishment. Here's what sets me apart: 🔸 Attention to Detail: Every aspect of the guest experience matters, and I leave no stone unturned in ensuring flawless service and unparalleled satisfaction. 🔸 Patience: I embody a calm, patient demeanor, dedicated to swift, professional resolution of any challenges or guest concerns. 🔸 Professionalism: Upholding the highest standards of courtesy, privacy, and respect is non-negotiable for me. 🔸 Communication Skills: Versatility in communication is my forte, fostering seamless connections with guests, colleagues, and management. 🔸 Adaptability: Thriving in high-paced environments, I effortlessly juggle diverse tasks and responsibilities, always ready to navigate changes with agility. If you're seeking a team member who is dedicated to exceeding expectations and elevating the guest experience, I'm ready to bring lasting value to your world-class hospitality team. Let's create extraordinary experiences together. I eagerly anticipate the opportunity to contribute to your established success.

opportunity

In luxury hospitality, expectations are elevated. As we see more tightening with staffing levels across the board, you need to ensure that your staff not only has the fundamental steps of service with a smile down, but that they are trained in the nuances of connection as well. Details matter and are what will make the difference between a good (passable) luxury experience, and a truly outstanding one. Attention to detail Emotional intelligence Personal connection These are what will take your team to the next level. If your team needs help with this, I would love to talk with you and see where I can help. Sometimes it’s just a few key ideas to implement and spark a change. Sometimes more is needed. I love elevated service - it brings joy to the guest and fulfillment to the staff (purpose is one of the key things this generation is looking for in their work😉)…and it just takes care and attention in the right areas.

When it comes to luxury and ultra luxury service, exceeding expectations takes a lot of work. You must be intentional, and not only in a select few things, but in EVERYTHING you do. The details are numerous, and they build on each other. It is simple, but it is not easy. My pillars of elevated service: ✨ Caring ✨ Knowledgeable ✨ Prepared ✨ Attentive ✨ Adaptable ✨ Collaborative These pillars are woven throughout every step of service and are the reason that I have been so successful at connecting with my guests. The foundation for everything I do is CARE. If you don’t care - about the job you do - about the people you serve - about ALL the “little” details - then luxury hospitality is not for you. DETAILS MATTER And if you want to be consistently excellent, you have to care to understand how and why they matter.

Hoteliers, The "I am looking for someone with the brand experience" is equivalent to "We require 75 years of experience, a masters degree and a PhD for this role (Sales & Marketing Director)." A friend of mine was declined an Ops manager role because of "No brand experience". Dude, I have worked with over 10 brands; opening, operation, re-branding, eco, midscale, luxury, lifestyle you name it. You take any brand, sit down for a day and there you know it. Anyone can learn about any brand within a day so, can we please leave this nonsense in the past especially when you are struggling with talent?? I love it when hoteliers present their brand "Here, our glass of water is carried by nuns, blessed by organic air, and served by the finest people you find in the industry." We all know it is not true, right? It is a glass of water served like anywhere else. Every hotel is the same, you learn the brand and adapt. Stop the inbreeding and the narrow mindedness! #hospitality #hospitalityindustry #brand

WHAT I USED TO DO WHEN I WORKED AS A HOTEL BUTLER The main objective I had while I worked as a hotel butler was to have the biggest amount of information from the guest I assisted since it was crucial to customize the products and services I offered to them, however I was 24/7 on duty, that is why every morning when I started working I used to make the following calls to this sectors: 1-Housekeeping: to find out which of my guests' rooms were not able to offer the night turnover service. 2-Room service: to know if any of my guests had requested breakfast service in the morning. 3-Spa: to know if any of my guests had requested a service at the spa. 4-Concierges: to know if any of my guests had requested any special requirements. In my hotel butler training I emphasize the need for the hotel butler to be up-to-date about all the requirements of their customers regarding the other hotel services since I consider the Hotel Butler as the main Customer Experience Designer. #neurohospitality,#hotelbutlertraining