We're happy to announce that we have successfully renewed our ISO 9001:2015 certification with LRQA for another 3 years.
Truth be told, I sometimes wonder if a small company needs the extra paperwork and costs associated with having a ISO 9001 certificate.
Then, something happens and I remember that it is the ISO quality standard that gives us the framework upon which we can control our processes, identify opportunities for improvement and allows us to present it in a format that can be audited by people external to our company.
Without it, our systems would be disjointed. Ideas for bettering ourselves would be lost on random emails (or more likely, scribbled on the back of a P&ID and stuffed deep within my laptop bag...) And, although it can be occasionally uncomfortable, I'm actually starting to enjoy the annual external audits. They're an opportunity for us to appreciate everything that we've done well - and focus on the things we can improve on.
Looking forward to the next three years, and to see how our company and our QMS develops.
Investor Relations Manager at Lipa Later Group
6moCongrats