What is wrong with #flexspace?
For many, all the flexibility, inclusivity, quality and service in the world will not make the #coworking product a viable choice.
It's worthwhile exploring some of the reasons. I won't rebut these here, there will be plenty of reasons why using #servicedoffices is an excellent idea.
But here are six.
#1
You do not own the space. Coworking is offered on the basis of a license agreement. This means you are just subletting it from the operating company who are in turn leasing or managing it on the landlord's behalf.
#2
You can be moved. The operator's T&C say they can move you from one office to another. Clearly, the smaller an office you occupy the greater the risk. Typically the operator will promise to move you to a space of equal or larger size & quality as compensation.
#3
They can close really quickly. Each building will be set up as a separate company and billing entity. This makes it easier for them to be closed at short notice. Whilst this happens rarely, it does happen. Operators are running a for-profit business aftewr all. You should expect some notice, but sometimes you'll only get 30 days.
#4
Higher footfall = higher wear and tear. Let's tell it like it is: serviced offices pack desks in. A 250sqft space might be labelled a 5-person or 6-person office, so a typical flex space will have a higher per sqft headcount. This means more things breaking as more people use them. Lifts, coffee machines and toilets are the main culprits.
#5
Sharing. The very thing that makes coworking so appealing (a melting pot of companies and people) can also make it pretty annoying. Toilet facilities on a floor supporting 200+ people. The lunch-time rush - from a noise, smell and space point of view. The phone booth walk of shame: where someone walks, laptop in hand, tying to find a free booth in time for their scheduled call.
#6 Branding. Because of #1, you are not going to have a sign at the main building reception with your company. Within the room you pay for, you can do what you like. But anything brand-related externally will be restricted. External signage is definitely a no-go so if you rely on passing trade, this might be a big hurdle.
Asking questions of your broker or the operator will give you useful information. There's nothing wrong with being more direct.
- How many buildings have you closed in the last two years?
- How big is this floor and how many desks does it hold
- How many weeks out of the last year have lifts / toilets been broken?
- What is the cleaning / maintenance schedule?
- Do you own it? Do you lease it? Do you manage it on behalf of the landlord?
- How long remains on the existing lease term?
- Can I speak with existing occupiers about their experience?
A large part of choosing the best operator lies beyond the aesthetic and service-led.
You should take an active interest to eliminate potential surprises.
#fuellingchange #digdeeper #askquestions