71% of customers expect personalized service, and 76% become frustrated without it. Srikanth Balusani, CTO - Salesforce Business Unit at Mastek, explores how unified customer data can transform interactions and boost satisfaction. Learn how a centralized #data platform, standardized data definitions, and seamless integration can enable precise customer segmentation and tailored interactions. Read the full blog to discover how unified data can revolutionize your #customerexperience strategy: https://lnkd.in/gxZHrx55 #Personalization #DataStrategy #LetsDecompleXify #DigitalTransformation #TechInnovation #B2B
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Customers crave personalization! But siloed data makes it a struggle. Unlock the power of unified customer data to deliver seamless, personalized experiences across all channels. Read our latest blog to learn how: https://lnkd.in/gwENdWnG #Personalization #CustomerExperience #UnifiedData
71% of customers expect personalized service, and 76% become frustrated without it. Srikanth Balusani, CTO - Salesforce Business Unit at Mastek, explores how unified customer data can transform interactions and boost satisfaction. Learn how a centralized #data platform, standardized data definitions, and seamless integration can enable precise customer segmentation and tailored interactions. Read the full blog to discover how unified data can revolutionize your #customerexperience strategy: https://lnkd.in/gxZHrx55 #Personalization #DataStrategy #LetsDecompleXify #DigitalTransformation #TechInnovation #B2B
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Navigating the Digital CX Landscape? Know Top Trends & Role of BFSI-Focused Org Charts. Read it here: https://bit.ly/3VZi8Oh Learn more: bfsikonnect.bizkonnect.com orgkonnect.bizkonnect.com techkonnect.bizkonnect.com #orgcharts #bfsi #bfsikonnect #B2B #Sales #tech #techorgchart #techkonnect #SalesIntelligence #emailcampaign #ABM #accountbasedmarketing #accountmaps #abm #actionableorgcharts #abmaccountmaps
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Hey Marketers, Unlock the potential of your sales team with these insights on Sales Enablement. Discover key strategies for leveraging customer data and more. https://hubs.la/Q02gl3Hz0 #SalesInnovation #StartupSuccess #BusinessDevelopment
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When customers prefer holding meetings on a solution of their choice, capturing and analyzing meeting recordings for insights can pose a challenge. And even though note-takers and meeting transcriptions help, they have limitations; they can't identify sentiments or track changes in sentiment throughout the conversation, which is crucial to getting a true picture. Armis encountered a similar challenge and successfully navigated it using Aviso's Conversational Intelligence. How did they do it? Hear directly from Liron Kaneti, Armis' SVP of Customer Experience, in this snippet from our latest episode of Decoders. Like this snippet? Watch the full episode here: https://lnkd.in/dezGh2Dp #RevenueManagement #RevenueIntelligence #RevenueOperations #SalesTech #CRM #B2BSales
How Armis Analyzed Customer Meetings with Aviso | The Decoders
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Can you imagine knowing which customers are likely to churn or predicting peak sales seasons? Predictive analytics makes this possible. By analyzing past customer data and purchase history, you can: ✔️ Identify customer segments with high lifetime value. ✔️ Develop targeted marketing campaigns based on predicted preferences. ✔️ Predict customer churn and implement proactive retention strategies. The result? Improved customer satisfaction, increased sales, and a thriving business. Boost your sales and customer retention with data-driven insights. Let Lassod Consulting show you how. Call +234 706 469 9173 or visit www.lassod.com for a demo session! #DataInsights #CustomerBehavior #BoostSales #LassodConsulting
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💡 Illuminate Your Customer Insights with Our CRM! Deepen relationships and drive success with Ömer Teknoloji. 🤝 Personalized customer engagement 🔍 Detailed analytics & reporting 📈 Sales and retention growth Unveil the full potential of your customer relationships with our intuitive CRM application. Personalize your engagements, gain deep insights with detailed analytics, and witness a significant growth in sales and customer retention. With Ömer Teknoloji, turn every customer interaction into a lasting relationship and a business success story. #CRMInsights #CustomerEngagement #BusinessSuccess #ÖmerTeknoloji
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CEO & Co-Founder at Obvi | EY Entrepreneur Of The Year® 2022 | Featured on Inc. as 1 of 22 High Achievers | Chew on This Podcast Host
Time is the most valuable resource we have. If you’re wasting it on tasks that can easily be automated, you’re wasting your time (and losing out on money) A good example of this, is within the function of CX Here’s a few tasks that can easily be automated Auto-close spam Answer FAQs Send tracking information Cancel an order Configure a return request Payment processing Customer segmentation Collecting feedback In my Automation Playbook in collaboration with Gorgias I’ll show you exactly how you can become more efficient, save time, and save money by using automation Sign up for the playbook below here: https://lnkd.in/eV9nqZyN
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Maximize your team's efficiency with automation tools! Automation tools can help with customer relationship management, segmentation, and data management. Automate key actions and processes like customer inquiries, triggers, and notifications, and save time and reduce costs. #AutomationTools #Productivity https://buff.ly/460MGkN
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In this episode:7 we discuss "How Technology has Changed Sales". "Transforming the sales landscape through innovation: Embracing technology to enhance customer engagement, optimize processes, and drive unprecedented growth. 🚀💻 From AI-powered analytics to seamless CRM integration, the sales game has evolved, and I'm passionate about staying at the forefront of these changes! Let's connect and explore how we can navigate the digital frontier together. #braeven #weknowagy #TechInSales #salestransformation #innovationrevolution https://lnkd.in/dtTNG363
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"How well do you really know your customers?" is a question that challenges businesses to evaluate their level of understanding and connection with their customer base. It prompts reflection on their depth of insights about their customers' preferences, behaviours, and needs. ✅ ✅ ✅ #marketing2024 #OITC #businessstrategy #salesforcepartner #marketingautomation
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Vice President - Strategic Accounts
2wVery helpful!