State of Tennessee Job Information
Closing Date/Time Wed 08/30/2023 11:59PM Central Time
Salary (Monthly)$3,150.00 Salary (Annually)$37,800.00
Full-time position located in Gallatin, TN
Qualifications
Education and Experience: Graduation from an accredited college or university with a bachelor's degree and one year of full-time work in a customer service related field such as sales, marketing, retail, hospitality service, social services or interviewing i.e., telecommunications, case management, interviewing in probing, assessing and identifying needs for job placement.
Substitution of Education for Experience: A master’s degree from an accredited college or university may be substituted on a year-for-year basis up to one (1) year.
Substitution of Experience for Education: Experience in a customer service related field such as sales, marketing, retail, hospitality service, social services or interviewing may be substituted on a year-for-year basis, up to four (4) years.
Necessary Special Qualifications:
may be required to travel;
possession of a valid motor vehicle operator’s license.
Examination Method: Education and Experience,100%, for Preferred Service positions.
Summary: Under general supervision, is responsible for employment security work in a Career Center of average difficulty. This work provides services and resources to members of the public by analyzing both client and program information to determine the most appropriate customized solution for each client. The Career Specialist is responsible for explaining and interpreting program guidelines to clients concerning various programs, policies, regulations and performs related work as required.
Distinguishing Features: An employee in this class conducts job service functions to determine a client’s job readiness, work qualifications and suitability for particular training programs; refer job seekers to employer; takes job orders from employers; makes recommendations on specialized employment programs (ex: Food Stamp, Trade Readjustment Act (TRA); Trade Adjustment Act (TAA), Reemployment Services Assistance (RESA)participants). An employee gathers and analyzes all pertinent work history information to reach these determinations. This class differs from that of the Supervisor in that an incumbent of the latter is responsible for exercising general supervision over a professional staff of career specialists.
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