Matt Palmer ☁️’s Post

For all of the negative chatter on LinkedIn about the return to offices happening around the globe, I will not try to prescribe a solution that works for all. I can only speak to my own company's legitimacy in our post Covid model. What you see here is our Sales Success Manager in the US surrounded by some new and newer sales hires as a part of our Academy program. They are on a client call that one of our new sales booked. They are joined virtually by our recruitment global top booker and one of his #Salesforce SME consultants to discuss the client's situation and see where we may provide solutions. I see a lot poking fun on here of a feinged "collaboration" as a reason to bring people back in. I see real collaboration here. The best training you can get, the job in action, in real life. No classroom training can match this. No training program that costs thousands can accomplish what was learned in 30 minutes in this room. This meeting was booked and the group was notified quickly to "hop in and listen". Aside from taking this picture, I was also taking notes on the whiteboard behind me to review the breakdown of this call for the group afterward. This is being in the mix. This is energy. This is learning happening right before my eyes while we lead from the front and push from behind. If I could bottle it, I would. But it would not happen with everyone you see here working from home. To each their own. This is how we do it, and there's a lot of benefits to an in office model. #WeareK2

Salesforce's shift to flexible work hit a snag when an employee was let go for leaving their desk to play ping pong. #WorkFlexibility #EmployeeExperience #ModernWorkplace - 🏓 Flexible work culture: Salesforce emphasizes a modern employee experience that goes beyond traditional perks. - 🏢 Hybrid work models: Employees can choose fully remote options or hybrid schedules with specific collaborative tasks. - 📈 Productivity focus: Balancing flexibility with accountability remains a key challenge. - 🌐 Industry trends: Reflects broader tech industry shifts in response to the pandemic. - 🤝 Employee engagement: Importance of meaningful work and maintaining productivity. - 🔄 Salesforce's approach aligns with industry trends towards remote work and flexibility. - 🛠️ The incident underscores the complexities of implementing such flexible work cultures. - 🌍 Emphasizes the importance of adapting to new work environments post-pandemic. Salesforce kicked me out after I left my desk to play ping pong https://lnkd.in/gKWgWEdA

🎀 𝐻𝒜𝒫𝒫𝒴 𝒮☯𝒞𝐼𝒜𝐿 𝒮𝒜𝒯𝒰𝑅𝒟𝒜𝒴 🎀    Want to CONNECT with 100 or more people this weekend?   Do you LOVE networking? Welcome to Social Saturday 🥳😀💃💃💃.      How it works...      🗼Comment below that you're open to Networking.      🗼Got a Job to offer? Comment below!      🗼 Are you open to work? Introduce yourself and the service you render.      Happy Networking!!😊 😃   You are free to tag your friends to come join us. 💃 💃 💃 💃    P.S You should also feel free to introduce yourself and tell us a bit about what you do and the skills you have. Remember to engage and interact with others; don't just connect About me?   I'm Juliet Owolabi, a dedicated virtual assistant with a mission to support high-level executives and help them avoid burnout by efficiently managing their tasks. With expertise in customer support, admin support, and proficiency in tools like Zendesk, HubSpot, Salesforce, and more, I'm here to keep you organized and focused. But that's not all-I also specialize in helping businesses sell more and retain their customers. Let's connect so you can work smarter, maintain peak performance, and boost your business's success!" #20daylinkedinchallengewithhaoma  #SOCIALSATURDAYSQUAD   #CUSTOMERSUPPORT   #administrativeassistant   #openforwork #openfornewopportunities #openforbusiness  #openforcollaboration   

💬 Are we past the stage of “Have you worked remotely? Have you led a team remotely?” 🔗 Maybe…but for all those people getting hired remotely, are you taking ownership of building relationships and demonstrating value with your internal team, leaders and cross-department partners the first two weeks? 💻 USE TECHNOLOGY 1.    Don’t just connect via LI, but review their profile, look for strengths/experiences, do you have connections, have they held other roles in the company, etc. 2.    Utilize the company’s tech stack – slack, Kudos, Bonusly, etc. Upload your photo and about sections. Show appreciation for those who are supporting you. 3.    Schedule 15-minute intro calls via Zoom, Google Meet, etc. Have questions prepared. Start with personal intros to build a relationship. 🔌 BE ENGAGED 1.    Attend meetings, with the camera on, and lead with curiosity. And don’t forget to use Google during meetings when you have questions about industry terms, customers, etc. 2.    Prepare for team meetings, 1:1s, etc. Wait, what? Yes, as a new employee, you can read the agenda, review your CRM/Shared Drives, and come prepared with topics/questions for 1:1s. 3.    Attitude, interest, and initiative – always important for a new hire, but especially when remote. You only get one first impression in real life, but with zoom/phone you really have to be intentional. 👇 How have you made the ‘connection’ with internal teammates in the first two weeks on the job? Comment below. #trust #relationships #newhires #remote #jobsearch #customersuccess #sales

Hey everyone! I'm excited to announce that I'm embarking on a 30-day challenge: 30 Days, 30 Case Studies! Throughout this period, I'll be diving deep into a different case study each day, exploring successful companies, innovative marketing campaigns, and impactful business decisions. Get ready to learn valuable insights, gain fresh perspectives, and spark discussions about what makes businesses thrive. Day 1/30 : Case Study: Slack's Rise to Dominate Workplace Communication Background: Born from a gaming project in 2009 by Stewart Butterfield's Tiny Speck, Slack Technologies emerged as a revolutionary force in workplace communication with its official launch in 2013. Challenge: Prior to Slack, fragmented communication via email and fragmented information hindered productivity and collaboration. Slack entered a competitive market, needing to convince businesses to adopt a new approach. Solution: User-Friendly Interface: Slack's intuitive design offered a smooth learning curve for teams, promoting quick adoption and widespread use. Integration Powerhouse: Seamless integration with various third-party applications like Google Drive and Dropbox centralized workflows and improved accessibility for users. Knowledge at Your Fingertips: Searchable archives allowed for effortless retrieval of past conversations, boosting productivity and facilitating knowledge sharing across teams. Tailored to Your Needs: Extensive customization options empowered teams to tailor Slack to their specific needs and work styles. Analytics: Dominating the Market 12 million daily active users by 2019, showcasing its widespread adoption. Market leader: Slack surpassed established competitors, dominating the workplace communication landscape. Revenue surge: Generated a staggering $630.4 million in revenue during fiscal year 2021. Enterprise adoption: 49 of the Fortune 100 companies were already using Slack by 2019, highlighting its success at the highest levels. Results: A Collaborative Revolution Enhanced Collaboration: Slack fostered transparency, inclusivity, and teamwork, breaking down communication barriers across organizations. Productivity on Autopilot: Streamlined communication and efficient workflows empowered teams of all sizes to achieve more. Cultural Shift: Slack promoted a culture of openness, collaboration, and agility within the workplace. Conclusion: Slack's innovative approach not only transformed workplace communication but also helped shape the future of work. Now part of Salesforce, Slack continues to evolve, paving the way for a future built on seamless digital collaboration. Thank you for joining me on day 1 of my '30 Days, 30 Case Studies' challenge! I hope you found today's case study insightful and inspiring. Together, let's continue to learn, grow, and innovate! Also share your thoughts in the comments below! 🤝 #slack #slacklife #slacktips #slackchannels #WorkplaceCommunication #DigitalCollaboration #casestudy

I’m a little over a month in at #zoominfo and here are my initial observations: -I can’t lie…I was nervous about going back to being in office a few days per week after spending the last 3 years being remote BUT…I actually LOVE the office environment. The vibe is always high, the team camaraderie is strong, and the healthy competition is inspiring. I actually look forward to going into the office -The management team is top notch. Everyone has welcomed me with open arms and have been super helpful. Daniel Ben-Ishai has painstakingly taught me how to build and use SFDC reports. Jermaine Rhoden and Julie Smith have helped me with all of my newbie questions. Chaz Knauft, MBA has encouraged me and coached me as I get my feet under me.  -The team I manage is fiery, driven, and empathetic. Marissa Boffoli, Matthew Albano, and Adam Basma are so dedicated to their teams success and getting better at their craft every day that they make my job easy -The SDRs are highly coachable and hungry to learn. They want to win but never at the expense of someone else - their competitive spirit while remaining great teammates is fantastic to see -Our product is unbelievable. Having used ZoomInfo myself prior to starting this role, I thought I knew what it was all about. I have quickly learned that I have barely scratched the surface. This is a product I can 100% get behind selling because it is proven time and time again to work wonders for businesses of all shapes and sizes We’re currently #hiring #sdrs in the following areas: Vancouver, WA Waltham, MA London, UK Tel Aviv, IL If you or someone you know is interested in starting a career at ZoomInfo, don’t hesitate to reach out! I can easily say it is a great place to work 🙌

Does a selfie where I am almost entirely out of frame still count as me posting another one of my #hammies? I’m going to go with: yes, yes it does. 🤪🤳🏼 Last week I got to talk about the future of Slack and Salesforce for customers in the communications, media, and technology industries at the beautiful Beverly Hills Hotel in Los Angeles. One of the most interesting things we ended up discussing was how “getting comfortable doing things the same way,” sometimes leads to “less than optimal” ways of doing things, especially when it comes to internal collaboration. For those of us who work in tech heavy environments we often assume everyone is comfortable with things changing and using new technologies — especially if it means saving time. But for most folks, new stuff can take time to adopt, even if it is an easier way of working. Conclusion: well executed change management in the way teams internally collaborate requires a multi-prong approach. Training, setting up good examples, top-down sponsorship, and establishing ettiquette and best practices are all important aspects of getting the most value out of any enterprise collaboration solution. If you present your new platform as “it’s just better” without showing people how it’s better and how and why to use it, they will very likely not get the most value and ROI. Also, here’s a trivia fact about the Beverly Hills Hotel that was recently on Jeopardy: it’s the hotel that inspired the Eagles to write Hotel California. 🏨 🎸 🎶

Working remotely offers flexibility and autonomy, allowing individuals to create a more comfortable work environment, while increasing productivity and encouraging work-life balance. Here at HubSpot, we’re working to build a company with a hybrid model that we are proud to grow with. Mila, a Corporate Account Executive, is sharing with us why it is important to have flexibility and what it means for her and her family. If like Mila, you're looking for a company that cares about your sales career progression while also giving you ownership in your day-to-day life, then I'm delighted to say that I'm hiring Account Executives to join our Mid Market UKI segment with immediate start dates available in Q1 2024 and I want to hear from you. We're offering flexibility to work with these high-performing Mid Market teams in a remote, hybrid or office setting within the United Kingdom and Republic of Ireland. Check out the job post here for those interested in Ireland: https://lnkd.in/eMMAHuQe And here for those interested in the UK: https://lnkd.in/e97_rQST Apply today, don't delay! #hybrid #growth #HubSpot #HubSpotlife #worklifebalance #sales #salesopportunities

After Covid-19 hit the business world back in 2020, there have been a lot of questions and uncertainties about remote vs in person, remote vs office. But today, I won’t address the remote vs office, but mostly the impact we are seeing right now from virtual meetings vs in person meetings. I think the outmost important question that we need to answer is: “Can you build a relationship with your customer and get trust and credibility remotely?” I believe that there are 2 ways of looking at this – The new tools have made it easier for us to interact with our customers, the meetings, outreach tools, content marketing have absolutely helped us get closer to our customers, they have absolutely helped us get more touch points with our customers and be able to get more visibility into their needs quicker, but the in person visits are coming back based on surveys and data that shows that a customer is most likely to purchase something if they trust their sales executive and most of them want to know who they are talking to in person. The author of the next article says something really interesting: “Customers are comfortable using these tools, which can, in some cases, accelerate sales. In others, customers use them as a barrier to restrict access.” This is a really debatable and controversial, so let’s get this thread going – Do you think that reducing costs from T&E visits from Sales Executives outperform the 100% virtual/remote sales work? I’ll give you my input here – I think in Person visit from a good sales executive will always be beneficial to building relationships and expanding your customer based – What’s your take? #remotework #remotesales #inpersonsales #sales #salesexecutives #enterprisesales #salessaas #saas #virtualsales https://lnkd.in/e2PY6-R4

With the recent news, seems like a good time to talk about 3 ways we use Slack at Kelley Austin, which I would recommend for any Professional Services Firm: 💸 Sales Process We have a Slack channel for each of our accounts that is dedicated to the Sales process for that account. As we add team members to the Opportunity in Salesforce they automatically get added to the sales channel in Slack. We are about to roll out functionality that posts an Opportunity summary to each of those channels every Tuesday morning so the full team can see the progress, make comments etc. ⚡ Project Collaboration When a team member is added to any project or removed from any project in Salesforce, they automatically get added/removed from the Slack Project Channel as well. All internal collaboration is done in this channel and important documents are bookmarked in the channel. We also have external channels with our Customers that make it easy for them to collaborate with us as well. It's really easy to add non-Slack users from other companies to channels. This is great for Channel sales as well. 🙌 Internal Recognition We meet with each our employees to talk about what makes them happy. Most people include some version of "hearing they are doing a good job" in their list. Our internal team developed a Slack app that allows any employee to award "donuts" to another team member or group. If your company doesn't have some method of giving shoutouts that happens more often than monthly/quarterly, you should. With the rise of remote work, people go a long time without any affirmation. Slack is much, much more than a messaging tool. Our firm couldn't run without it. #productivity #slack #microsoft #teams #automation #salesforce