NEACH - New England Automated Clearing House Association’s Post

The crucial role of operations often goes unnoticed, but their impact is undeniable when it matters most. Let's appreciate and recognize the unsung heroes who keep everything running smoothly.

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Rule Loving

Retired At Large Filter Free

2w

Back in the late 70’s and early 80’s while managing a small bank’s deposit operations, my goal was to pay for department salary and benefits including my own and postage costs with deposit fee income. OD fees, account fees. This was before free checking. Came pretty close for a while before the freedom express rolled in. Card income surely helped later on but why deposit income is junk fees now for services rendered not sure. Regulatory restrictions on card income limited to card costs seems to conveniently forget about human costs.

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