Our team had a great first day at the Last Mile Delivery Conference & Expo! Patrick LaFollette was a panelist on "Personalization and Customization in Last Mile Delivery Services" session along with Thomas Deakins, MBA (Global Supply Chain Institute at the University of Tennessee), Erica Randerson (Edible Brands), Sairam Subramanian (Walmart), and Chinmay Gupta (EG America). 💥 It's all about the customer experience and giving options via a diverse delivery network when it comes to the perfect delivery. 💥 Tech vs people? BOTH are needed now and into the future. 💥 Manage by exceptions and stay ahead of problems for your customers to meet your delivery promise. #TeamOneRail #LastMileDelivery #FinalMile #Omnichannel #Retail #eCommerce #DeliveryLogistics #customerexperience #ExceptionsManagement
Let’s go Patrick LaFollette
Building systems that scale and processes that enable success by default
3wI’d love to see more about this. Are there any recordings?