Patty Radford Henderson’s Post

Introducing Intelligence Node's newest #webinar series: Alpha Capture in Digital Commerce 🚀 Join us for an immersive exploration into the dynamic world of #eCommerce, featuring industry experts Sanjeev Sularia and Yasen Dimitrov, alongside our exceptional host, Lucy Nicholls 🎙 Highlights and key themes of this session Include-  📲 Insights into the latest trends shaping eCommerce 🌎 Emerging technologies transforming the industry 📈 Strategies to gain a competitive edge on the digital shelf 🚩 Common mistakes in digital shelf strategy and how to address them Watch now for a deep dive into optimizing your #brand for digital shelf success, including keywords, categories, and product copy, to enhance search rank and drive visibility 🌐 and the impact of #generativeAI in retail technology and consumer buying journeys in the 21st century 🛒 Access the webinar ➡️ https://lnkd.in/gJ3AW-jM #techcommunity #retailinnovation #AIadoption #digitalshelf #digitalstrategy #retailtech #SEO #productoptimization #onlineshelf #omnichannel #customerexperience #eccommerce #digitalcommerce

What is the #digitalshelf? Why has it become a key topic of conversation in recent times? How dynamic is it and how are brands and CPGs keeping up? How can brands leverage advanced analytics to win on the digital shelf? Tune in to get answers to these and many more important questions surrounding the digital shelf in our first-ever episode of the fireside chat series 'Alpha Capture in Digital Commerce.' #productplacement #productcontent #SEO #productoptimization  #digitalcommerce #shareofsearch

🌟 Elevate your CX strategy to new heights! 🌟 Gear up for a game-changing experience at our Leaders Summit on May 23rd! 🚀 Join us at the Savoy Hotel in London for a deep dive into mastering omnichannel engagement and surpassing customer expectations. 📅 Hurry! Limited spots available. Secure yours now: https://lnkd.in/eDpuZWBs Don't miss out on this opportunity to reshape your CX landscape! 💼 #CXLeadership #OmnichannelStrategy

Are You Ready to Lead Omnichannel Engagement in Pharma? Navigating the complexities of Pharma Communication is more challenging than ever. A critical skill for success? Mastering the art of Omnichannel Engagement. 🎯 "Be the Change You Want to See" – this tailored program is designed for General Managers and Senior Leaders - aiming to embed Omnichannel practices effectively in their organizations. Start: Wednesday, February 28, 2024 🔗 Learn more and register now: https://lnkd.in/e33et-hg In this series of four 90-minute sessions, you'll gain: ✅ The basics, success factors and how it fits ✅ The components and what good looks like ✅ The core Omnichannel capabilities and how to successfully embrace the change ✅ Measure true success and Omnichannel Technology 💡 Bonus: Included in your course fee is a personal 30-minute coaching session with Julian Hohendorff, providing firsthand support tailored to your needs. Featuring expert guidance from Julian Hohendorff, independent Consultant, Trainer and Coach, JH Consulting + Coaching. Target Audience: General Managers, Senior Leaders #Omnichannel #DigitalTransformation #Pharma

𝗕𝗿𝗲𝗮𝗸𝗶𝗻𝗴 𝗦𝗶𝗹𝗼𝘀: 𝗧𝗵𝗲 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗢𝗺𝗻𝗶𝗰𝗵𝗮𝗻𝗻𝗲𝗹 𝗶𝗻 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗘𝗰𝗼𝘀𝘆𝘀𝘁𝗲𝗺𝘀 In a world where the pace of change is a constant, the integration of Omnichannel Strategies into business ecosystems has emerged as a cornerstone for transformative success 📈 A framework is essential, you don't want those silos to tear down your foundation. For leaders seeking to navigate this evolution, the journey begins with breaking down the silos that limit potential 🔨 The Omnichannel framework 🌐 at its core, is about creating a cohesive experience across all platforms and touch points. It’s not only a strategy but a commitment to understanding and delivering on your customers' expectations seamlessly. The question then becomes, how can you, as a leader, harness the power of Omnichannel to foster a Total Experience that boosts your organization forward? Consider the impact of a unified approach where sales, service, and support are not disparate entities but integral parts of a singular, fluid experience. This isn’t about adopting new technologies but about reshaping the mindset and culture of your organization to be genuinely customer-centric. To thrive in this interconnected environment, leaders must champion collaboration and foster an ethos where information and ideas flow freely across all departments. It’s about building bridges, not just between channels but within your organization, to create a synergy that drives innovation and growth. Are you ready to lead the charge in dismantling silos and spearheading an Omnichannel Transformation? The journey to a Total Experience starts with a step towards integration. Let’s kick-start this path together and reshape the future of your business ecosystems. #totalexperience #omnichannel #experiencecentricity Bold Rethink

🌟 Elevate your CX strategy to new heights! 🌟 Gear up for a game-changing experience at our Leaders Summit on May 23rd! 🚀 Join us at the Savoy Hotel in London for a deep dive into mastering omnichannel engagement and surpassing customer expectations. 📅 Hurry! Limited spots available. Secure yours now: https://lnkd.in/eJv9Nz_i Don't miss out on this opportunity to reshape your CX landscape! 💼 #CXLeadership #OmnichannelStrategy

Roundtable session on :- Humanizing the digital touch: Creating personalized Omnichannel Experiences. #Insightner #OmnichannelExperiences  #ThoughtLeadership #InsightnfulGatherings

Today we would like to welcome Chris Perry and Oskar Kaszubski of firstmovr as Workshop Co-facilitators for the 2024 CMA | SIMA Conference in February! 𝐖𝐨𝐫𝐤𝐬𝐡𝐨𝐩 𝐓𝐢𝐭𝐥𝐞: SMARTER Growth Strategies: Category Management in the Age of eCommerce 𝐖𝐨𝐫𝐤𝐬𝐡𝐨𝐩 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧: Over the past decade, brands and retailers alike have been accelerating their growth by enabling omni capabilities because they work. But those capabilities work more effectively when designed to drive incremental growth. Category Managers are the prime candidates to lead this process, but need to know all the different levers available to drive incremental growth strategies online. In this interactive workshop we will discuss AND test you on the omnichannel levers we can pull to design for and drive intentional SMARTER category incrementality. 𝐋𝐞𝐚𝐫𝐧 𝐦𝐨𝐫𝐞 𝐚𝐛𝐨𝐮𝐭 #CMAConference 𝐬𝐩𝐞𝐚𝐤𝐞𝐫𝐬: https://lnkd.in/gbsApNSi #CategoryManagement #Omnichannel #GrowthStrategy #Leadership

Next week at #nrf2024, NewStore, Inc. will unveil the 10th edition (!!!) of our annual Omnichannel Leadership Report. There is no greater measurement of omnichannel maturation and adoption in the industry. Check out the video below for a sneak preview 👇 commercetools & ChangeCX

Crawl…Walk…Run…connecting Structural & Behavioral change to omnichannel e-commerce.