Rasa Kazlauskaite’s Post

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Director of Diabetes Technology Program at Rush University Medical Center

Let's involve Big Tech and Mobile Data Providers to Reduce Digital Divide in Healthcare! To reduce the digital divide in medical care, smartphone manufacturers and mobile data providers must be involved. Let me list some potential steps. 1.      In my opinion, Apple iPhones became “medical devices” since the introduction of Apple Health. The same rules applied to PhRMA must apply to Smartphone manufacturers. The suggested first steps are as follows: a.      Create and market designated Medical iPhone (theoretically, any iPhone with Apple Health should be identified as "iPhone-Medical"). b.      Discount iPhone-Medical for low-income patients with a prescription. c.      Extend extra cybersecurity on Medical devices for data gathering/sale as currently health data spying is too complicated to detect. d.      iPhone-Medical Should eliminate the BlueTooth glitches when a new iOS update is available (presently, the BlueTooth connections malfunction, the patients lose data stream). The new update push should be delayed on iPhone-Medical until all medical apps are compatible with updated iOS (combined responsibility smartphone and medical monitoring manufacturers) e.      Avail “walk-in” services for all owners of iPhone-Medical for patients with low digital literacy, who may not be savvy making online appointments. Delays in device service may endanger patients. Apple Inc should be liable for lack of access other than reasonable delays. f.       iPhone-Medical retailers should have verified and updated lists of compatible apps available for each device model. 2.      The same rules on Medical Smartphones must apply to other smartphone manufacturers (particularly- domestic corporations, for example, Motorola). The manufacturers that do not make available Medical Smartphones should pay an extra sales tax to subsidize the Medical Smartphone program (this fund can be used to subsidize free smartphones for people who cannot afford them). 3.      Mobile data providers should make discounted unlimited data plans available for all patients with a doctor’s prescription for Medical Smartphones. a.      The CMS (Centers for Medicare and Medicaid Services) Lifeline Program for Low-Income Consumers program does not sufficiently reduce the digital divide as the online application process is too complex for patients with digital literacy, and social services do not help patients with the online application (possibly due to lack of skill or resources). b.      Thus, the physician should be able to send a prescription to the major mobile data providers (e.g., Verizon, At&T, etc.) from Electronic Medical Records, and the patient should be able to get the mobile data and phone plan at a discounted rate. The free plans can be subject to “prior approval.” These measures to reduce digital divide become even more important as Abbott and Dexcom just had approval for over-the-counter continuous glucose monitoring devices.

Steve Gordon

ex-VC Partner/Fin-Tech Executive/Entrepeneur

3w

couldn't agree more !

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