Relay’s Post

It’s the execution that yield the results…

Please reach out and see how TTEC Digital can help your organization have the same experience Peter had.

Curious about joining our team? Here are the answers to some of the questions we hear the most

🎉 93 point avg credit score increase in 40 days for this customer!! What could this do for your business? Don't let credit challenges hinder your customers ability to get qualified for the financing they need. DM me to discuss how NuSKOR can be your solution.

The team is initiating these to the next level

We started trialling our 4.5 day week last month and 4 weeks in, here's how we're going: 🤔 1. Everyone seems happier and more content. 2. Without any of my input, everyone has been filling in for each other. 3. Customer response times have remained consistently great. 4. Production timelines also consistently great. Not related to these points but just for context, revenue and leads are significantly up on last year. One interesting benefit that I wasn't really expecting is that the fact everyone fills in for everyone else (without any input from me) which has meant that we've needed to simplify everything we do. We're in the first step on a long journey at making our processes nice and clear but each team member has really stepped up to make things better so others can slot in. I'm trying to think of some negatives but no huge ones jumping out so far. I will say, we get much busier from March / April so I'm sure we'll have new challenges then. 😀

Unlock the secret to talent retention. Don't invest time and money in the perfect candidate only to see them walk away. Imagine a streamlined process where you spend fewer hours qualifying and interviewing, and gain a dedicated team member who values your vision as much as you do. Ready to build a strong, lasting team bond? Send me a message today and let's begin this game-changing journey together.

Save the date - June 27th - for a discussion with a panel of product operations professionals.

This is an interesting Webinar. Most of the Senior Living Communities I've been speaking with are facing some challenges on the labor space. This will give you good insights on how to build your strategy.