Another yet not surprising sad incident! What can we learn:
The errors ❌ :
➡ Eagle hoist was available but not ready at the gate, delaying boarding
➡ Staff barely using the device in 7 years
➡ Aviramps with no cover during the rain
The reminders 🤔:
➡ Even with the right equipment, things can go wrong
➡ If we say we have equipment for passengers to use, let's make sure they are available and functioning before the passenger arrives
➡ Refresh training is critical
➡ Aviramps are fantastic for speedy boarding/disembarking but provide no dignity for WCHC!
The quote from Jeff is a good one - "This moment of remembering that you don't have the same rights or the same access as other Canadians, that you are asked to fundamentally live a lesser life because of your difference, that it's your responsibility to fit within this broken system as opposed to the system saying we need to do fundamentally better."
And this is why we MUST strengthen passengers' rights on air travel with disabilities through the 'Assisted Air Travel Act' with Rights on Flights and why AIR4ALL/All Wheels Up, Inc are so desperately needed.
The race is on. Change is inevitable. Change is coming!
#rof #air4all #wheelchAIRtravel
https://lnkd.in/eWkSzN9d