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If you were at Bank Director’s Bank Audit & Risk Conference, we hope you caught our CEO Canh Tran during the breakout session with Wintrust Financial Corporation’s Sarah Grooms talking about the risks and opportunities of #GenerativeAI for #banks. Thanks for the great conversation and insights, Sarah! At the event, our CTO Yueyu Fu also sat on a panel about #AI and #CyberRisks. More soon, but for now—five recaps from the two sessions: ➡️ Community banks are already deploying Generative AI in several areas of the bank including customer relationships, fraud, and regulatory compliance. ➡️ Like any new technology, Generative AI carries risks and a strong policy and operational framework must be developed. ➡️ At the speed that Generative AI is moving, being a fast follower after the Tier 1 banks deploy, may not be the best strategy. ➡️ Banks should consider adding directors with AI experience to the board. ➡️ Generative AI carries risks, but if it can deliver double-digit increase in operating profit, the payoff could be exceptional. #BDAudit24 #banking #communitybanks #bankriskmanagement 

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