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Building The Future Of Email In eCommerce

Petco Email Overhaul A counterintuitive approach. A few key changes: ➤  Key Header Change Yes, we didn’t lead with an offer here. We led with a statement that everyone in the target audience can agree with. → Makes them naturally want to read on → Open Loop → Highlight product quality While this email has a value-led approach, we still add a CTA above the fold for eager shoppers. ➤ Create An Angle An interesting angle that empowers dogs, setting context for the product spotlight section. → Compares dog DNA to wolf DNA → Creates intrigue in terms of ‘so, what does that mean?’ → Sets context for wild pacific stream smoked salmon ‘Wild Stream Smoked Salmon’ is contextualized more since modern science claims dogs share the same DNA as wolves. ➤ Product Spotlights With Reviews A clear product showcase with benefit-driven copy and review highlights. → Builds confidence through social approval → Makes product tangible → Builds on the context from previous section The value here is using the contextual story of dogs having wolf DNA, and showcasing products in light of this new perception. ➤ Conditional Product Spotlight Next, we highlight a product alternative. → Gives an alternative option → Based on customer research → Show clear customer understanding The main point here is to use your zero party data to decode what your audience considers highly relevant. ➤ Offer-Stack Reminder We put the offer at the end here. Criminal, right? Not when you’re taking a value-based approach. → Builds trust through reading first → Keeps the email relevant to profile → The goal is to offer value first Being a brand that gives value first is the ultimate differentiator. ------ I’m a big fan of value-led marketing. In a world where we see 10,000 ads in a day, leading with value in your marketing will help you stand out. It trains your audience to actually read your emails and receive some form of dopamine from new information. Providing value before an offer will add more longevity in your customer base. There’s definitely a time and place for leading with offers, but I do think the landscape is changing. Thoughts?

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Josh Tay

Get customers to 1) buy faster, 2) more and 3) more often with Email, SMS, Direct Mail | ⚡️ I help 7 figure ecommerce brands breakthrough the 10M glass ceiling

2mo

Is this a welcome email or campaign? Curious to know what would happen if you did a side by side test, exact same design and copy. Just one with the offer below and one maybe as a preheader (so you don't disrupt the hero)

Loved your breakdown! The after graphic looks appealing to the eye! 🙌🏻 Sam Saifi 🪄

Syeda Asma Ali

Competent content writer | copy writer | email marketer | on page SEO provider | Freelancer | content writer

2mo

This approach is inspiring Captivating And relevant to continuously decreasing ‼️ Attention span‼️

Rabab Fatima

Helping Entrepreneurs Increase their ROI with Email Marketing || Top-Rated Plus Copywriter on Upwork

2mo

Sam Saifi 🪄 Your design overhauls are always so clean and smooth... Do you design them in Figma?

Eugenio Zabell

Founder at Huecco Incubator | Empowering DTC brands through content funnels, qualified traffic and landing pages | Speaker

2mo

Great breakdown man. I fully agree!

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