Just wrapped up a great GTO (Group Technology Operations) offsite! Last week, our Heads of GTO, Heads of Products from Group CIO and colleagues from HR, Finance, and Organization, Process & Data, gathered to discuss some exciting topics, and here's a quick recap of what we covered that inspired me most:
🏆 Achievements: We celebrated our journey so far, highlighting numerous accomplishments, especially in delivering best in class Quality of Service. It's clear that when we focus, we can truly achieve remarkable results.
🔝 Priorities Ahead: Now, our focus shifts to the 2024 priorities on the horizon. We need to pursue our transformation, look at sourcing with a strategic ambition and push our culture and mindset, fostering agility, and breaking down silos.
🔗 Transformation: We delved into transformation plans for each department, tackled challenges, and brainstormed strategies to overcome them.
📊 Sourcing Strategy: Our sourcing discussions emphasized the importance of efficiency and focused on the internalization of critical roles and expertise, the use of our nearshore centers, keeping in mind that we are building one global team with colleagues working in different time-zones, with the ambition to develop a follow-the-sun model to better serve our customers globally wherever they are.
📈 Pulse Check (employees survey): We were proud to acknowledge that we had positive improvements across all dimensions. Moving forward, we want to keep improving and we explored key topics like simplicity, well-being, or work-life balance, discussing clear actions and next steps.
📚 Learning and Development: We're working on solutions to allocate more time for training and upskilling, ensuring our teams stay at the forefront of their fields.
🙌 Fun: we also had some fun together, enjoying a nice dinner and getting to know each other better.
Exciting times ahead as we turn these insights and plans into impactful actions!
#GTOOffsite #Teamwork #Transformation #LearningAndDevelopment #AXAGroupOperations AXA, AXA Group Operations
Anthony Appelghem Stéphane Baspeyrat Ioana Ciupe (Malusanu) Emmanuel CLAVIER Ilse De Graef Henri ECHAROUX Stewart Gardner Sebastien Gautier Emilie Gendillou Jonathan Giraud John Hilson Célie Lavoix Kenaz Lee Peter Lee Cyrille Marty Philippe Montoya David Paget Fabrice Perrin Thomas Schelenz Stuart Tovey Hadrien VAN DER MARLIERE
Value Stream Manager Production Manager at Serta Simmons Bedding, LLC
2moMonica makes it look easy! Iron sharpens Iron! Thanks for all you do.