Pega GenAI™ is a collaborative set of generative AI-powered features integrated across Pega Infinity™.
It includes features like AI-prompted workflows, AI-generated personas, automatic data modelling, back-end integration assistance, and sample data generation. It automates & accelerates the low-code application development process by assisting in developing Case Types, Personas and sample Data needed for robust testing. Applications can be rapidly developed using Pega GenAI with enhanced customer engagement.
Furthermore, it helps organizations to deploy their AI models of choice in a responsible & governed way while considering risk minimization.
In summary, it helps fasten low-code application development, provides enhanced customer engagement, improves customer service, provides more productivity, faster bot creation, provides easy access to robust operational insights & an enhanced knowledge management library.
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