Is your banking website taking cues from your mobile app, and vice versa? They should. According to the latest report, major banks are on a mission to make their digital platforms more alike than awkward twins at a family reunion. Susan Foulds, Keynova Group's managing director, says this trend towards uniformity is like giving customers a comfy pair of digital slippers — familiar and satisfying across all channels. But here's the plot twist: while mobile banking is stealing the spotlight, desktop banking isn't ready for its curtain call just yet. Turns out, some consumers still prefer the wide-screen experience, especially when it comes to wealth management or complex transactions. The big banks are pulling out all the stops to keep their digital dashboards shiny. From real-time transaction lists to free credit scores, they're packing more features into these dashboards. And let's not forget customer service: banks are playing a high-stakes game, as they work to balance AI chatbots with the comforting presence of human helpers. Because sometimes, even in our digital age, you just need to hear a human voice tell you that yes, you really did spend that much at Starbucks last month.
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SEO Specialist | Helping Brands Rank Higher | Traffic Ranking Expert | Ghostwriter | 200+ SEO Blog Posts | Scaled 20+ Brands | Dm for Free SEO Audit
Supercharge Your Bank's Online Presence 9 SEO Tips for Higher Visibility and Customer Engagement. In the fast-paced world of finance, your bank's visibility is a game-changer, and SEO is the ultimate strategy. Let's dive into 9 actionable tips that will skyrocket your bank's success in the digital landscape: 1️⃣ Strategic Keyword Research: Discover the search terms your potential clients are using and tailor your content accordingly. 2️⃣ Content is King: Create high-quality, informative content that resonates with your audience. From blog posts to videos, engage your customers with valuable insights. 3️⃣ Optimize for Local Searches: Leverage Google Business Profile to target local audiences, providing crucial information like branches, contact details, and customer reviews. 4️⃣ Mobile Responsiveness: With 46% of traffic coming from mobile devices, ensure your website is user-friendly on all screen sizes. 5️⃣ Security First: Build trust by integrating SSL security, crucial for handling financial transactions and safeguarding sensitive data. 6️⃣ Prioritize Customer Service Information: Make it easy for clients to connect with your bank through various channels—email, phone, address, and even chat. 7️⃣ Educational Content is Key: Address consumer queries with informative content. Whether it's about choosing a bank account or managing wealth, be the go-to resource. 8️⃣ High E-A-T Standards: Focus on Expertise, Authority, and Trustworthiness. Google prioritizes content from trusted financial sources. 9️⃣ Optimized About Pages: Establish authority by optimizing your bank's about pages. Communicate your mission, values, and responsibility. Embrace these strategies, and watch your bank climb the ranks on search engines, attracting new customers and retaining the existing ones. Share this knowledge and empower your favorite banks. Click 🔃 Repost. #SEOforBanks #DigitalSuccess #financeinnovation #seoforbusiness #bankingsolutions #onlinebanking #aqudusseogeko
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In part 2 of our series around data analytics and marketing, mark gibson and I tackle how data is used to optimize marketing results and improve marketing effectiveness. Data and analytics can help to improve marketing results, create better messaging that resonates with target audiences, and customize segmentation and targeting to utilize marketing spend more effectively. #datadrivenmarketing #bankmarketing
Using data to understand customers, target prospects, optimize tactics, and save time and money using technology can exponentially boost marketing's impact on your organization. Read Ally Akins new ABA Banking Journal article! #ABABankMarketing #bankmarketing #dataanalytics https://lnkd.in/d5HkXmwB
Using data and analytics to improve marketing effectiveness | ABA Banking Journal
https://bankingjournal.aba.com
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Business Development Director at Equifax | Transforming Marketing Strategies with Data-Driven Insights and Audience Optimisation
Open Banking: A Game Changer For Marketeers 💥 I've been thinking this for a while, but open banking is a game-changing initative for marketers. In today's world, data is pure gold for advertisers, so why aren't we seeing more adoption of open banking for marketing purposes? Imagine getting paid for sharing your banking data, or receiving rewards based on your transaction history. It's a whole new way for consumers to engage with advertisers. There are obvious hurdles to overcome, but the possibilities are endless. This isn't just about targeting ads; it's about reshaping the relationship between consumers and advertisers. https://lnkd.in/e5ATckbE #OpenBanking #Marketing #digitalamarketing
The marketing opportunity in Open Banking
www2.deloitte.com
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Personalization, real-time data, and customer engagement are key factors in transforming casual users into loyal, life-long customers. This mission for perfection is closely tied to the concept of digital transformation. Personalization plays a crucial role in creating a tailored experience for each customer. By leveraging data and analytics, businesses can gather insights about their customers' preferences, behaviors, and needs. Real-time client data is another powerful tool in the digital transformation journey. It enables businesses to gather and analyze data in real time, providing them with up-to-date insights into customer behavior and market trends. This data-driven approach allows businesses to make informed decisions, adapt quickly to changing customer demands, and deliver By actively engaging with customers through various channels such as social media, email marketing, and personalized messaging, businesses can foster a sense of connection and loyalty. Engaged customers are more likely to become advocates for your brand, spreading positive word-of-mouth and driving new customer acquisition. Check out this article to learn more about how top banks are evolving personalization to enhance customer experience. #digitaltransformation #customerexperience #personalization #customerengagement #realtimeanalytics
4 Ways Personalization Is Evolving at Top Banks
thefinancialbrand.com
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With financial institutions facing pressure to cut costs, leaders are closely monitoring marketing spend - is it a worthwhile investment or an expense? A recent article in The Financial Brand examines this dynamic as marketers are engaged in the most active deposit battlefield in banking today. The piece explores how data-driven strategies and pay-for-performance marketing are especially relevant in our current banking climate. According to the article, "Companies like Infusion Marketing have assembled the systems, data, and skills to bet on themselves. This has allowed marketers at banks and credit unions to tie what they’ve spent to outcomes and not just to email opens and form conversions. The marketing budget (at least in part) went to an exact amount of business development." “It’s the discipline of using both capacity and propensity to construct relevant messages that reach audiences before they’re likely to have the need,” says Infusion Marketing Group President, Dan Marks in the piece. Check out the full story here: https://lnkd.in/dgqysypV
Pay for Performance: The Tactic Saving Marketing Budgets in 2024
thefinancialbrand.com
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Why SWISS Banks Bet Big on Digital: The Digital Marketing Boom in Finance Swiss retail banks are not just keeping pace with the digital revolution; they’re now at the forefront, increasing their digital marketing spend by a staggering 16% to attract the tech-savvy younger demographic. This surge reflects a broader industry trend where banks are recognizing the necessity of online engagement to remain competitive. To effectively reach and resonate with this audience, banks are leveraging a mix of strategic SEO, personalized content marketing, and social media campaigns tailored to the interests and behaviors of younger clients. By utilizing data analytics, they’re refining customer acquisition strategies and enhancing user experience on digital platforms. Investments in digital also encompass mobile banking apps, which have become a critical touchpoint for providing convenient, on-the-go financial services. Additionally, the integration of AI and chatbots for customer service allows banks to meet the demand for instant, 24/7 support, aligning with the expectations of a generation that values immediacy. In essence, the explosion of digital marketing in the banking sector is not just about splashing out on ads; it’s about crafting an omnichannel experience that aligns with the digital-native lifestyle of today’s younger clients, setting a new standard in the financial industry. #DigitalMarketing #Finance #BankingTrends #CustomerEngagement #TechSavvyBanking
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“The rise of mobile technology has also transformed the way financial services are marketed to consumers. Mobile banking applications allow customers to access their accounts, make payments, and manage their finances on the go. Financial institutions can leverage these apps to deliver personalized marketing messages based on the user’s location, transaction history, and preferences. For example, a bank could send a push notification to a customer offering a special promotion at a nearby branch. By harnessing the power of mobile technology, financial institutions can reach customers wherever they are, driving engagement and loyalty.” Gain more insights about the #Marketingtech in #financialservices below: https://lnkd.in/e7PF8dKR #hungryworkhorse #digitaltransformation #customerexperience #employeeexperience #business #innovation #technology
Marketing tech in financial services - Hungry Workhorse
https://hungryworkhorse.com
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Data Analytics || ML Expert 🚀 || Python, R, SQL || PowerBI, Tableau || Azure, GCP || NLP || FINRA || Ex -Magna || UMichigan - MS Data Science
Greetings Linkedin Community I have been working on this article: 🚀 Revolutionizing Customer Acquisition 🌐💡where I talk about customer acquisition being a constant challenge in today's world of banking. 🚀 My latest article reveals how ML transforms marketing strategies, offering personalized incentives that turn leads into loyal account holders. 🌟 🔍 Unmask Your Customers: ML algorithms create detailed customer profiles based on behavior, preferences, and demographics. Imagine knowing your customers as well as a trusted friend! 🔮 Predictive Analytics for Targeted Campaigns: Identify individuals actively seeking banking services with ML's predictive prowess. Focus your efforts on the most promising leads, reaching the right people at the right time! 💡 Personalized Offer Recommendations: Craft tailored incentives using vast datasets, aligning with individual preferences and financial goals. Imagine offering personalized benefits that truly hit the spot! 🚀💼 Read the full article here: https://lnkd.in/gWHwJsrt #BankingInnovation #Personalization #MachineLearningMagic #MarketingRevolution #CustomerAcquisition 🌐💰
Revolutionizing Customer Acquisition: A Personalized Approach with Machine Learning
medium.com
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In part 2 of their data analytics and marketing series, my colleagues mark gibson and Ally Akins discuss how to optimize marketing results and improve marketing effectiveness with data 📈 By utilizing data to better understand customers, better target future customers, continuously optimize marketing tactics and save time and money using technology, the impact marketing can make on your organization can be improved exponentially. Nice work! #datadrivenmarketing #bankmarketing Capital Performance Group
Using data to understand customers, target prospects, optimize tactics, and save time and money using technology can exponentially boost marketing's impact on your organization. Read Ally Akins new ABA Banking Journal article! #ABABankMarketing #bankmarketing #dataanalytics https://lnkd.in/d5HkXmwB
Using data and analytics to improve marketing effectiveness | ABA Banking Journal
https://bankingjournal.aba.com
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