“Being able to help business owners achieve their dreams while creating long last relationships with them that mean more than work” -Waleed Z., Inside Account Executive #1year #employeeanniversary #lifeatTSI
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Your team doesn't care. It's not their business. It's yours. So of course they're never going to care about it on the same level that you do. But that doesn't mean you can't get them to take responsibility for doing the best possible work they can. You have to make them care for their own sake. The way I help my team take ownership of their role is by putting them in situations where they have to sink or swim. My account managers are responsible for their own clients. I won't hold their hand and tell them what they need to do next. I won't come in and save them from their own decisions. They have to do their best work because that account is on them. It's their job to figure it out. To own their role. Once they see the impact of their decisions, they start taking ownership for their work real fast.
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Results-Driven Customer Service Professional | Expert in Operations & Administrative Excellence | Committed to Team Success
🌟 Good Morning, LinkedIn! 🌟 Ready to tackle another productive day! 💪 Whether it's managing customer interactions, streamlining administrative tasks, or ensuring smooth operations, every step forward is a step toward success. 🚀 Wishing everyone a fantastic and efficient day ahead! Let's make it count. 🌟 #Motivation #Productivity #CustomerService #RetailOperations #AdministrativeTasks
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Customer Success | Continuous Product and Process Improvement | Software Implementation and Training | Girls on the Run Coach
It is important to surround yourself with a supportive community. Learning new insights, providing encouragement, and finding new opportunities are just a few benefits. What communities in Customer Success (or job seeking) have you found to be the most valuable? #CustomerSuccess #JobSeeking #Community #Networking #Support #ProfessionalGrowth #CareerAdvice #JobSearch #Collaboration
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SUPPORT STAFF SPOTLIGHT MEET COLLEEN – DIRECTOR OF OPERATIONS I have been with DVS since July of 2017. My Employee Number is “1” so that should tell you how much I love working here!! I LOVE working from the office, however, working from home also has its benefits. I do not have to travel to the office during the winter months, we save on gas, and wear and tear on my car. I also like the silence of working from home. Some days it is really needed, and I find that I am more focused on tasks when I am not distracted by in-office activities. I use our Teams Channels along with email and my cell phone to communicate with my staff. Being that our agents are 100% work from home, my management team and I rely heavily on these communication sources, and we have found them to be extremely dependable. I find my work very rewarding and fulfilling. At the end of my day, I can always say that I have made a difference in someone’s life. Whether that is a member of my management team, our call center advocates, and let’s not forget the clients we service. We make someone’s life easier and better every day. In my spare time I like to spend time with my family. We all live such busy lives, and it seems that we never get enough time together, so when we do I take full advantage of it. Fun Fact: I do not cook. I am bad at it!! I am Irish so things I make tend to be a little on the bland side so my husband does all the cooking because he likes flavor!! Disabled Veteran Solutions Service Disabled Veteran Owned Small Business providing enterprise solutions to all aspects of the Call Center Industry. #DiverseSupplier #SupplierDiversity #callcenter #SupplierDiversityCallCenter #PADiverseSupplier #workfromhome #nyDiverseSupplier #contactcenter #nationalprovider #BusinessProcessOutsourcing #peo #SDVOSBCallcenter #veterancallcenter #diversecallcenter #trends #disabledveteransoultions
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𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐒𝐩𝐨𝐭𝐥𝐢𝐠𝐡𝐭 𝐨𝐧 𝐌𝐞𝐥𝐚𝐧𝐢𝐞 𝐊𝐚𝐠𝐚𝐧 In every organization, there are individuals whose dedication, passion, and talent shine brightly, driving the company towards success. Today, we are thrilled to shine the spotlight on one such exceptional individual, Melanie Kagan, whose contributions have not only enriched our team but also inspired us all. 𝐓𝐞𝐥𝐥 𝐮𝐬 𝐚𝐛𝐨𝐮𝐭 𝐲𝐨𝐮𝐫 𝐣𝐨𝐮𝐫𝐧𝐞𝐲 𝐰𝐢𝐭𝐡 𝐓𝐑𝐔𝐒𝐂 My journey began during a strict lockdown amidst a cigarette ban. Initially hired as a receptionist, I quickly transitioned to the payroll department and assumed fleet management duties within three weeks. Although I found the work engaging, I yearned for more interaction. This led me to discover my passion for client interaction in the retentions division. After briefly assisting in sales, I realized my calling lies in client retentions management. 𝐖𝐡𝐚𝐭 𝐯𝐚𝐥𝐮𝐞𝐬 𝐝𝐨 𝐲𝐨𝐮 𝐟𝐞𝐞𝐥 𝐚𝐥𝐥 𝐜𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐬𝐡𝐨𝐮𝐥𝐝 𝐬𝐭𝐫𝐢𝐯𝐞 𝐭𝐨 𝐮𝐩𝐡𝐨𝐥𝐝? We should always try to do what's right and be kind to others. Being honest, supportive, and putting in effort consistently are important. In simple terms, companies should aim to be "𝐣𝐮𝐬𝐭 𝐛𝐞𝐢𝐧𝐠 𝐥𝐞𝐤𝐤𝐞"! 𝐇𝐨𝐰 𝐝𝐨𝐞𝐬 𝐲𝐨𝐮𝐫 𝐫𝐨𝐥𝐞 𝐜𝐨𝐧𝐭𝐫𝐢𝐛𝐮𝐭𝐞 𝐭𝐨 𝐭𝐡𝐞 𝐥𝐚𝐫𝐠𝐞𝐫 𝐦𝐢𝐬𝐬𝐢𝐨𝐧 𝐚𝐧𝐝 𝐠𝐨𝐚𝐥𝐬 𝐨𝐟 𝐭𝐡𝐞 𝐨𝐫𝐠𝐚𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧? I truly believe our company is special and offers a highly competitive service. My role plays a part in this by helping clients engage with the company positively to build strong relationships. I take pride in our company, which keeps me motivated to strive for the best service. Our recent launch of fiber services in Dwarskersbos reinforces my confidence in Trusc. 𝐖𝐡𝐚𝐭 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 𝐨𝐫 𝐢𝐧𝐬𝐢𝐠𝐡𝐭 𝐰𝐨𝐮𝐥𝐝 𝐲𝐨𝐮 𝐥𝐢𝐤𝐞 𝐭𝐨 𝐬𝐡𝐚𝐫𝐞 𝐰𝐢𝐭𝐡 𝐲𝐨𝐮𝐫 𝐜𝐨𝐥𝐥𝐞𝐚𝐠𝐮𝐞𝐬 𝐭𝐨 𝐢𝐧𝐬𝐩𝐢𝐫𝐞 𝐭𝐡𝐞𝐦? I deeply appreciate each and every one of you more than words can express. Our collective efforts shape who we are as a company. During tough times, seeing your resilience inspires me to persevere in my role. Every interaction with our clients is vital to our success. Thank you for your dedication and authenticity. Let's never forget our goal of delivering the best possible experience for our clients. 𝐈𝐟 𝐲𝐨𝐮𝐫 𝐭𝐞𝐚𝐦 𝐰𝐞𝐫𝐞 𝐚 𝐦𝐨𝐯𝐢𝐞 𝐨𝐫 𝐓𝐕 𝐬𝐡𝐨𝐰, 𝐰𝐡𝐚𝐭 𝐰𝐨𝐮𝐥𝐝 𝐢𝐭 𝐛𝐞 𝐜𝐚𝐥𝐥𝐞𝐝 𝐚𝐧𝐝 𝐰𝐡𝐲? 𝑭𝒂𝒔𝒕 𝒂𝒏𝒅 𝑭𝒖𝒓𝒊𝒐𝒖𝒔. 𝑾𝒆 𝒂𝒓𝒆 𝒇𝒊𝒆𝒓𝒄𝒆 𝒂𝒏𝒅 𝒘𝒆 𝒘𝒐𝒓𝒌 𝒍𝒊𝒌𝒆 𝒎𝒂𝒄𝒉𝒊𝒏𝒆𝒔. Melanie embodies the spirit of dedication and passion that defines our company culture. Her journey serves as an inspiration to us all, reminding us of the power of passion, perseverance, and continuous growth. #EmployeeSpotlight #MeetTheTeam #CompanyCulture #OfficeLife #BehindTheScenes #TruscISP
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Personal Engagement Specialist & Brand Strategist || Helping YOU build a highly converting Online Presence
Congratulations to me🎊 I'm happy to announce that, since my last congratulatory post I made about my connection growth, my network has grown again, and I'm thrilled to welcome all my new connections. Thank you for choosing to connect with me. Cheers to us🥂 While reintroducing myself once more, allow me to unveil five compelling professional reasons why my clients find my expertise essential. As a professional, here are five compelling reasons why having someone like me as your support extraordinaire can transform your business or professional life: 1. Top Notch Streamlined Operations 2. Enhanced Productivity 3. Exceptional customer Experiences 4. Optimal Business Growth 5. REST = Peace of Mind ➡️ Top Notch Streamlined Operations I will ensure your emails and calendar are organized, well-managed, and your schedules are seamlessly handled. I'll handle written correspondence, plan your travel itinerary, coordinate meetings, and tackle other essential tasks efficiently. ➡️ Enhanced Productivity With me on your team, you can delegate your repetitive and ad-hoc tasks, giving you more time to focus on more important tasks. ➡️ Exceptional Customer Experiences As your dedicated Customer Service Representative, I'll provide premium support through various channels to optimize customer interactions and satisfaction. Your clients will appreciate the level of service they receive. ➡️ Business Growth Imagine having an excellent support system that boosts your productivity and keeps your customers happy. This formula leads to massive business growth, ensuring you stay ahead of the competition. ➡️ Rest = Peace of Mind With me handling the tasks mentioned above, you can have peace of mind, knowing your tasks,business and customers are in extremely capable hands. When you have a support extraordinaire like me, everything runs smoothly. You will not only feel the positive impact, the results will speak for itself. —————————————————- I am Natalie Obukohwo and I help C-Level Executives, Businesses and Organizations streamline their operations and deliver optimal customer service to achieve enhanced productivity and exceptional customer satisfaction. Ready to elevate your productivity or your customers satisfaction? Let’s make it happen! #connection #congratulations #administrativeassistant #customerservice #transformation #value #collaboration #20daylinkedinchallengewithhaoma
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In today's competitive landscape, going the extra mile isn't just a slogan—it's a commitment we live by every day. Whether it's for our clients or our agents, we believe in delivering exceptional service and support that exceeds expectations. For our clients, this means personalized solutions, attentive service, and unwavering dedication to their needs and goals. We strive to build lasting relationships founded on trust, reliability, and outstanding results. For our agents, it means providing top-notch training, resources, and opportunities for growth. We are dedicated to their success, offering the tools and support they need to excel and thrive in their careers. At the heart of our mission is a simple yet powerful principle: when we go the extra mile, everyone wins. #ClientSuccess #AgentSupport #ExcellenceInService #GoingTheExtraMile #CustomerCare #ProfessionalDevelopment
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🔑🚀 Unleash your career potential with customer service jobs! 💼🙌 Learn why they're easier than you think in this inspiring video. #careeradvice #customerservice #success 📈 Follow us for more insightful content on achieving professional growth.
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What would #seniorliving look like if we considered employees customers? In the same way customers have a choice in where they live, employees also choose you. It’s easier to move to a new job than it is to move a residence. What if we spent as much time on career growth and training as we did on selling? What if our internal opportunity of delighting employees was as prominent a focus as our external sales approach? There is no guarantee of a great resident experience without first committing to the employee experience. Employees = customers
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Creative Medical Sales Specialist | Integrating Clinical Wisdom with Sales Artistry | Infusing Innovation and Personality into Professional Endeavors"
#CUSTOMER and #COWORKER, two words I truly dislike. Especially when it comes to providing a service or product that can impact the health and lives of others. We are more than that in each role. How about partner, friend, coach, mentor, family and team. #Relationsips in all of these roles are at the core. Listen with the intent of truly understanding, formulate plans and goals collaboratively, and follow through on what you committed to. You will find the words customer and coworker used less and less, while finding more benefit and satisfaction. I’ve been fortunate enough to learn this through experience and am extremely grateful for the relationships I have made throughout the years. #relationshipsmatter #medicaldevices #clinicalsupport #workingtogether #salesexcellence
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