Vikram Singh’s Post

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Engineering Leader| Architect at PropertyGuru Group Singapore

📉 The Fall of BYJU'S: A Cautionary Tale for Indian Parents As Byju's valuation plummets from a staggering $22 billion to virtually zero (ref in the comments section), it becomes imperative to examine the practices that have led to such a downfall. Unfortunately, these are not just corporate missteps but issues that deeply affect individual lives, particularly those of unsuspecting parents in Tier 2 and Tier 3 towns. One such case involves my relative, who has been entangled in an ordeal with Byju's that perfectly encapsulates the company's current troubles. Despite raising a cancellation request in April'24, Byju's has continued to charge them for both April and May (June they could not deduct because my relative did not put enough money in it). The BYJU'S support staff, which should be a beacon of assistance, has been unresponsive and unhelpful. This negligence has forced my relative to consider closing their primary bank account, a drastic step that disrupts their everyday transactions and financial stability. As per their support staff - they can not assure whether this deduction will stop or not even when the cancellation request has been raised, hence they are left with no choice but to close their primary bank account. Even after closing the bank account, my relative is still being relentlessly chased by Byju's recovery department to pay the subscription fees/emi. The tone and persistence of these recovery agents resemble that of extortionists, putting immense mental pressure on my relative. This aggressive and harassing behavior is unacceptable and further underscores the company's operational failures. Support Ticket # - 5910087 Such practices are not just administrative lapses but a betrayal of trust. Byju's was once seen as a revolutionary force in education, promising quality learning to children across India. However, the company's inability to handle basic customer service issues speaks volumes about its operational failures. Parents, particularly in Tier 2 and Tier 3 cities, invest in educational services like Byju's with the hope of securing a better future for their children. It is disheartening to see these very families being taken advantage of and left in distress. This erosion of trust is perhaps one of the fundamental reasons behind Byju's precipitous decline in valuation. 🛑 Parents, please exercise caution when dealing with Byju's. Always read the fine print and ensure you understand the terms and conditions before committing to any service. Your vigilance is the first line of defense against such malpractices. #Byjus #CustomerService #Education #EthicsInBusiness #Trust #IndianParents

'Byju's now worth zero': HSBC warns Prosus amid legal, financial troubles

'Byju's now worth zero': HSBC warns Prosus amid legal, financial troubles

business-standard.com

byju raveendran biggest scammer in india

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next vijay mallaya

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worst ever management,fake commitments

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Ajit Chaudhary

Talent Ambassador @PropertyGuru Group | We create what’s next together!

1mo

CFBR

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Hariprasath Shanmugam

Javascript developer | Internet enthusiast | Expert in React and Nodejs stack

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CFBR

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