We're #hiring a new Customer Service Specialist in Scotts Valley, California. Apply today or share this post with your network.
West Valley Staffing Group’s Post
More Relevant Posts
-
#hiring Manager, Customer Success Utilization Manager - East, Los Angeles, United States, $152K, fulltime #jobs #jobseekers #careers $152K #LosAngelesjobs #Californiajobs #HealthcareMedical Apply: https://lnkd.in/g3NWCGJu I. Job Purpose and Core Tasks The Manager, Customer Success Utilization plays a critical role in: 1
To view or add a comment, sign in
-
#hiring Customer Support Associate, Boston, United States, fulltime #jobs #jobseekers #careers #Bostonjobs #Massachusettsjobs #ITCommunications Apply: https://lnkd.in/grvtMfvy Job DescriptionAs the Customer Support Associate you will solve problems for clients and their patients, and provide exceptional customer service and support in real time. You will staff our technical support desk, responding to calls, emails, and instant messages from clients and their patients. You will be a Current Health expert, and compassionately help individuals solve their problems. You will also be a Current Health ambassador, reaching out to make sure that our clients and their patients are successfully using our product and services to improve their health and wellbeing.It's critical that you are results-driven, product-savvy and can quickly learn how to use new tools. We are looking for someone who has a burning desire to meet challenges head-on and succeed. If this sounds like you, then we want to get to know you.Given the staffing of the team, some flexibility and a willingness to work occasional holidays is essential.What you'll doRespond to technical support questions that arrive by phone, email, and IM, solving the problems of clients and their patients based on deep knowledge of our products and services.Support the logistics team, making sure that products get to patients that need them, reusable medical devices are retrieved and recycled, and any issues with missing or non-working parts are resolved.Reach out to patients to make sure their experience is excellent and any problems they are having are resolved. This may involve interfacing with their clinician or the Current Health clinical staff.Collect and organize information gained during these interactions with our clients and their patients and help the Current Health product team turn these observations into useful insights and better products.Be a subject matter expert on Current Health's product offerings helping clients optimally utilize our technology as they go live
https://www.jobsrmine.com/us/massachusetts/boston/customer-support-associate/458520548
jobsrmine.com
To view or add a comment, sign in
-
“If you take the time to understand your clients and establish a plan that will address their needs, you have the opportunity to not only retain your clients but expand the partnerships you already have in place,” Maura Kelly, our senior director of account management, told Built In San Francisco. Learn more about our strategic approach to customer retention in this latest article. #Hiring #NowHiring https://lnkd.in/geq_uwyw
To view or add a comment, sign in
-
Customer Support Specialist ‖ Administrative / Executive/ Personal Assistant || Social Media Manager ‖ Data Entry|| Sales Executive
Hello #linkedinfam, These are some of the unique traits that every Customer Service representative should possess; 1. Resolution and Focused: CSRs are resilient, they are driven, and intentional, and they make sacrifices. They are the go-to guy. 2. Smile: Why are frowning your face when you are talking to a customer? Do you want to scare them away? CSRs should be able to put up a smile whenever they are on duty. Smiling is an activator and a catalyst for creating a great experience for the customer. It creates a path to develop long-term relationships 🙂 . 3. Intonation: Intonation simply means adding emotion to your communication. Learn, know, and use the right intonation when attending to customers. Do not sound harsh to any customer no matter the situation. 4. Empathy: Empathy allows CSRs to understand and share the feelings of customers, thereby allowing them to provide personalized, compassionate, and effective assistance. It helps customer service representatives connect with customers on a deeper level, creating a positive and memorable experience. Remember as a Customer Service representative, you are the "go-to guy" according to #JenniferOrode. My name is Annabel Ogbuagu, I'm a Customer Support Specialist. I am open to immediate employment. #customerexperience #customersatisfactionguaranteed #hiring #hiringrecruiters #hiringmanagers
To view or add a comment, sign in
-
Driving Success Through Building High-Performance Teams 🚀 Empowering Organisations with Exceptional Talent
Effective customer service management begins with hiring the right team members. Look for candidates who not only possess the necessary skills and experience but also have strong interpersonal and communication skills. A customer-centric attitude is a must. Find out more in this article: https://bit.ly/40mY0pa #LinkedIn #CustomerService #TeamManagement
How can you effectively manage a customer service team?
To view or add a comment, sign in
-
Why Hiring a VP of Customer Success at a Million Makes Sense Learn why hiring a VP of Customer Success at an earlier stage can lead to better customer retention and revenue growth. Discover how investing in the right talent can cover the salary and bring in additional income. Don't miss out on this strategy for maximizing success! #VPofCustomerSuccess #CustomerRetention #RevenueGrowth #TalentInvestment #BusinessStrategy #CustomerHappiness #RetentionSuccess #CustomerSuccessTips #CompanyGrowth #BusinessGrowth
To view or add a comment, sign in
-
#hiring Territory Account Representative - Idaho, Eastern Washington & Oregon, Orlando, United States, fulltime #jobs #jobseekers #careers #Orlandojobs #Floridajobs #SalesMarketing Apply: https://lnkd.in/gTKGaSyb CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model .Job DescriptionPosition PurposeBeing able to deliver a seamless customer experience from contract acceptance to strategic partnership. This position is responsible for building and managing customer relationships, regarding CHEP assets, for assigned accounts through physical visits to customer locations and strategic alignment with CHEP commercial functions. Main function is to deliver customer value through the program by providing timely issue resolution, developing relationships, and identifying solutions and services that the customer wants. Success in the role will allow the business to grow because of the improvements in customer experience, customer retention, customer satisfaction and customer loyalty. Major/Key AccountabilitiesDevelops and fosters customer relationships as the local expert for the CHEP program for accounts within assigned territory.Develops multi-tiered location-level relationships and delivers a consistent approach to the customer through journey planning to ensure that customer loyalty drivers and life cycle touch points are resolved in a timely manner.Maintains account health by ensuring the CHEP program and value proposition is leveraged with each customer interaction and provides transparent timely feedback to the customer to ensure overall account health is achieved for each location in assigned territory.Supports all business objectives and efforts regarding profitability and asset utilization, including: growth through lane expansion, platform launches, location level on-boarding and intel gathering through retail store level visits.Works with Commercial Sales Directors and Sales Managers to develop and implement customer specific supply chain savings initiatives that coordinate with strategic goals set by customer and CHEP commercial team.Delivers issue resolution at lo
https://www.jobsrmine.com/us/florida/orlando/territory-account-representative-idaho-eastern-washington-oregon/450480283
jobsrmine.com
To view or add a comment, sign in
-
#hiring Territory Account Representative - Idaho, Eastern Washington & Oregon, Orlando, United States, fulltime #jobs #jobseekers #careers #Orlandojobs #Floridajobs #SalesMarketing Apply: https://lnkd.in/grgSSmB3 CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model .Job DescriptionPosition PurposeBeing able to deliver a seamless customer experience from contract acceptance to strategic partnership. This position is responsible for building and managing customer relationships, regarding CHEP assets, for assigned accounts through physical visits to customer locations and strategic alignment with CHEP commercial functions. Main function is to deliver customer value through the program by providing timely issue resolution, developing relationships, and identifying solutions and services that the customer wants. Success in the role will allow the business to grow because of the improvements in customer experience, customer retention, customer satisfaction and customer loyalty. Major/Key AccountabilitiesDevelops and fosters customer relationships as the local expert for the CHEP program for accounts within assigned territory.Develops multi-tiered location-level relationships and delivers a consistent approach to the customer through journey planning to ensure that customer loyalty drivers and life cycle touch points are resolved in a timely manner.Maintains account health by ensuring the CHEP program and value proposition is leveraged with each customer interaction and provides transparent timely feedback to the customer to ensure overall account health is achieved for each location in assigned territory.Supports all business objectives and efforts regarding profitability and asset utilization, including: growth through lane expansion, platform launches, location level on-boarding and intel gathering through retail store level visits.Works with Commercial Sales Directors and Sales Managers to develop and implement customer specific supply chain savings initiatives that coordinate with strategic goals set by customer and CHEP commercial team.Delivers issue resolution at lo
https://www.jobsrmine.com/us/florida/orlando/territory-account-representative-idaho-eastern-washington-oregon/446109610
jobsrmine.com
To view or add a comment, sign in
30,504 followers