Software Reliability Engineers (SREs) are support superheroes. But what happens when their work needs to scale? https://lnkd.in/d24dn92T #sre #devops #platform #reliability #sitereliability #aiops #mlops #observability #monitoring
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Cisco validated Zebrium's machine learning on 192 actual customer support cases. The ML achieved a whopping 95.8% accuracy rate in correctly identifying the root causes of the problems! The entire process was automatic and did not require any pre-built rules. With thanks to Atri Basu and Necati Çehreli. #ml #ai #customersupport #technicalsupport #devops #sre #cisco https://lnkd.in/d9W8_42v
How Cisco uses Zebrium ML to Analyze Logs for Root Cause
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1yLarry, thanks for sharing!