About
Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams! Trusted by 20,000+ businesses, Bigin helps small businesses unify all customer-facing operations— marketing, sales, onboarding, delivery, and support and manage customer relationships effectively.
This product is intended for
- Entrepreneur
- Small Business Owner
- Customer Support Specialist
- Salesperson
- Onboarding Specialist
- Marketing Specialist
- Chief Operating Officer
- Customer Experience Manager
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Anyone Can Bigin
Find customers, track sales, and manage your business from end-to-end with Bigin. Designed with simple features and ready-made templates, Bigin fits and adapts to any business, making it a CRM.
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Team Pipelines
Unify all your customer-facing operations—marketing, sales, onboarding, support and manage them within Bigin. Create distinct pipelines for each customer operation and ensure your CRM is a single source of customer information.
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Multi-channel communication
Always keep the conversations going with your customers and prospects! Stay connected, boost engagement, and elevate customer experience with Bigin's multi-channel communication, which includes in-built telephony, email, and Twitter.
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Workflow automation
Workflow automation reduces your workload and cuts down on repetitive manual tasks. Save time by simply creating condition-based actions to automate daily activities. No more redundant work; just automate!
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Fully Mobile
Agility in operations and decision-making is crucial for small and micro businesses, which is why Bigin is committed to being mobile-first. Enjoy the convenience of having complete access to business information wherever you go, anytime you need it.