JOB OPENING: Voice Process (Freshers)

Designation: Voice Process

Experience: 1-3 Years

Benefit:  Pf, Health insurance

Salary: 16k to 20k in hand

Location: Karnataka-Bangalore

Company: Team Hr

Job Summary:

Team Hr is seeking freshers for the Voice Process Associate role. Responsibilities include handling inbound and outbound calls, providing excellent customer service, troubleshooting issues, and meeting sales targets. The ideal candidate will have excellent communication skills and a customer-focused approach. If you're eager to start your career in a dynamic environment, apply now.

Key Responsibilities:

1. Conduct inbound and outbound calls to assist customers with inquiries and concerns
2. Provide excellent customer service and troubleshoot any issues effectively
3. Follow company scripts and protocols to ensure consistency and professionalism
4. Document all customer interactions accurately in the CRM system
5. Meet or exceed sales and service targets set by management
6. Collaborate with team members to ensure a positive customer experience
7. Stay updated on product knowledge to answer customer questions confidently
8. Adhere to all company policies and procedures
9. Must have excellent communication and interpersonal skills
10. Previous experience in a similar role is preferred

Qualifications:

• Excellent communication and interpersonal skills.
• Previous experience in a similar role is preferred but not required.
• Basic computer skills and familiarity with CRM systems.
• Ability to work in a fast-paced environment.
• High school diploma or equivalent.

How to apply?

It's simple! Follow the below mentioned steps:

Click on this link: https://www.erekrut.com/jobs/voice-process-job-at-team-hr-erekrut-job-portal/

APPLY NOW, SMS to RECRUITER, SEND COVER LETTER

Go as per your preference!

We suggest you to Click on APPLY NOW and complete the process first and after that reach out to the Recruiter Directly by either clicking on SMS to RECRUITER or SEND COVER LETTER. This will help in increasing the chances of getting a call back from the recruiter instantly.

Subscribe to get top job updates everyday.