rater8's June Buzz Newsletter
Huron Gastro Harnesses the Power of rater8
Prior to joining forces with rater8, Huron Gastro faced a common issue: an online reputation that skewed negatively due to Google reviews from a few unhappy patients. While Huron Gastro's providers offered exceptional care, the group realized they needed to more effectively showcase their high level of patient satisfaction to the wider online community.
The impact of adopting rater8 has been remarkable for Huron Gastro. In just one year, they cultivated over 4,000 new reviews, boosting their respectable 4.03 overall star rating to a stellar 4.94 and highlighting their positive patient perception.
Visit the rater8 blog to check out the full success story!
Upcoming Webinar: Mastering Your Online Reputation with rater8
In today’s digital age, maintaining a strong online reputation is essential for attracting and retaining patients.
On Wednesday, June 26th at 2:00 PM ET, join Carroll Papajohn, MSHA, MBA , Executive Director at North Florida Bone and Joint Specialist, Cheyanne Reyome , Marketing Manager at Heart and Vascular Care , and Kathryn Hopper , Senior Account Manager at rater8, for an exclusive discussion in collaboration with athenahealth on the importance of securing a powerful healthcare reputation management solution.
Here's what you'll learn:
- How North Florida Bone and Joint Specialists and Heart and Vascular Care cultivated online reputations to match their stellar real-world ones.
- Practical strategies for using patient feedback data to gain operational insights and improve the patient experience.
- How athenahealth and rater8 integrate to create a seamless, hands-off, 5-star review generator.
Don't miss out — register now!
Meet the Top 5 Doctors of 2023
We are proud to conduct our Practice Excellence Awards each year as a testament to the level of dedication our clients put into elevating the patient experience with the help of rater8. This month, join us in celebrating our highest rated doctors: Karen Walker , Stephanie Walsh, MD, FAAD , Andrea Pikkula , Kyle Hehe , and Norman Ravski .
Recommended by LinkedIn
Free Resource: Navigate Online Reviews Like a Pro
In today's modern era, engaging with all feedback is crucial for healthcare organizations to stay competitive and attract new patients.
rater8’s latest resource, the Review Response Roadmap, shares how your practice can turn online reviews into growth opportunities and convert critics into your biggest supporters.
Here’s a sneak preview of what you can expect:
- A practical, step-by-step review response checklist tailored to healthcare professionals
- Example responses for positive and negative reviews
- A look at rater8's ZipReplies feature, built to save your organization time and resources
Hive Highlight: Client Testimonial
We recently interviewed long-time rater8 champion Barbara Sack, MHSA, FACMPE from Kansas City Orthopedic Alliance to learn her favorite things about rater8.
Hear what she has to say about the rater8 platform and why it's been an integral part of the practice since 2015!
In the News
- Patient search behavior for medical care have shifted and there are more care options available to patients. It is more important than ever to have an SEO strategy that addresses local search ratings and review websites. READ: Reputation SEO: The Modern Patient Acquisition Strategy ( Swaay.Health Marketing Community )
- Learn why great medical practices have mediocre online reviews, and how they can be improved through the power of the patient voice. READ: Pushing past average: How to create a stellar online reputation and improve patient experiences ( Medical Economics )
Get in Touch
Have a question or want to learn more about rater8? We want to hear from you! Drop all of your questions in the Buzz Box! 🐝