rater8's May Buzz Newsletter
rater8 Generates Impressive NPS
rater8 recently conducted a survey to assess our net promoter score (NPS), and we're thrilled to share that we achieved a score of 92!
This remarkable score is a testament to the high level of satisfaction among our clients and our dedication to providing white-glove customer service across all facets of our platform.
Campbell Clinic Orthopaedics: A Reputation Management Success Story
Prior to adopting rater8, Campbell Clinic Orthopaedics found itself frustrated with an online image that did not fully align with their award-winning reputation and a non-healthcare-focused reputation management vendor unequipped to meet their needs. Leadership at Campbell Clinic knew they needed a stronger, healthcare-specific solution.
By the end of their first year with rater8, Campbell Clinic saw a 443% increase in online reviews, with 92% being 5-star ratings, accurately reflecting their high standard of patient care.
Visit the rater8 blog to learn more.
Our Next Quick Buzz is Happening Soon!
Excited about rater8's hands-free solutions, but can’t squeeze in a full demo? Join us Thursday, May 23, at 1:00 PM ET for a 15-minute Quick Buzz session with Senior Solutions Consultant, Jennifer Marcos .
Secure your spot now to:
- Learn how your healthcare organization can effortlessly build 5-star patient reviews with rater8's top-rated reputation management solution.
- Understand the pivotal role online reviews and patient feedback play in shaping a perfect online image for your practice.
- Get personalized insights and answers to any questions or concerns you may have live during the session.
The Celebration of Excellence Continues
We are proud to conduct our Practice Excellence Awards each year as a testament to the level of dedication our clients put into elevating their practice with the help of rater8.
This month, join us in celebrating the highest rated practices overall (large) for 2023! Congratulations again to McBride Orthopedic Hospital , Midwest Center for Women's HealthCare , and Integrated Medical Professionals, PLLC !
To see the full list of categories and winners, visit the rater8 blog.
Hot Topics From rater8
- Learn about the role benchmarking plays in the healthcare industry, the data points rater8 collects from practices nationwide, and what benchmarking success could look like for your organization. READ: Benchmarking Patient Experience — What Really Drives Satisfaction?
- Take a deep dive into strategy consults with rater8 and the treasure trove of insights used to enhance both a practice's operations and online reputation. READ: Charting Success — What to Expect From a rater8 Strategy Consultation
- Catch this webinar replay to discover essential strategies for attracting new patients, building trust, and effectively managing your organization’s online presence. WATCH: A Negative Review a Day Keeps Patients Away — Crafting Your Practice’s Narrative
Get in Touch
Have a question or want to learn more about rater8? We want to hear from you! Drop all of your questions in the Buzz Box! 🐝