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3 min read | Mar 25
Built With AI, Live Transcription Services Come To Videoconferencing Software
4 min read | Mar 2
Marketing Done Right: Incoming Chat with Tim Soulo, CMO at Ahrefs
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Support
17 min read | Jul 17 |
How Automated Customer Service Revolutonize Ecommerce
Businesses today, from local shops to large corporations, all face the same expectation: fast, personalized customer service. Imagine a tireless assistant, always ready... read more
Support
21 min read | Jul 15 |
How to Provide Exceptional Sales Support for Your Ecommerce Business
The future of retail is online. Ecommerce has drastically changed how people shop, with global sales figures growing each year. In 2024, it’s estimated that... read more
Sell
24 min read | Jul 10 |
Everything You Need to Know about SaaS Sales
Our modern world is driven by software. In both our personal and professional lives, we rely on web-hosted software to accomplish our goals. Whether they involve updating... read more
Support
12 min read | Jul 08 |
Tips for Mastering Ecommerce Support in Your Store
Customer service is a crucial factor in the customer’s decision to do business with a company. Salesforce research shows that 91% of customers are more likely to make... read more
Support
20 min read | Jul 04 |
Best Free Live Chat Apps for Your Business
Live chat is a powerful tool that can revolutionize customer service. It allows you to provide instant answers, build relationships, and boost engagement. It can also... read more
Inside LiveChat
Inside LiveChat
0 min read | 26 Feb | Kaia Madalinska
How to install LiveChat on your website? WordPress | Customization
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Inside LiveChat
7 min read | 13 Oct | Kuba Rogalski
Video Shopping and What Does Coffee Have To Do With It?
For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more
Top picks
Guides to Success #2: The Ultimate Guide to Boosting Ecommerce Sales
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Trending articles
What Is an Ecommerce Live Chat and Why Do You Need One?
Why do you need a live chat for your ecommerce business? Imagine this: You are in a store and looking for a jacket, but you can’t find it. You wonder if they have it in the back or if it comes in different sizes and colors. You look around to see if someone can help you, but no... read more
Support
21 min read | May 09 |
Social Media Customer Service: Definition, Tips, and Tools for 2024
Social media has evolved from mere conversation to a pivotal platform for customer service. With Twitter, Facebook, and Instagram becoming primary avenues for customers... read more
Support
23 min read | May 09 |
Top Customer Service Software Tools for Every Support Team
Providing stellar support is paramount for businesses when it comes to customer experience. Clients rely on prompt assistance when encountering issues, making it... read more
Support
15 min read | May 15 |
What is Customer Engagement? Definition and Strategies for 2024
Customer engagement has emerged as an ideal factor for companies that foster enduring relationships with their clients. While the traditional focus leaned towards... read more
Sell
13 min read | Apr 30 |
How to Make the Most of Your Ecommerce Conversion Funnel
Ever wondered how ecommerce businesses turn curious website visitors into loyal customers? That's where the ecommerce conversion funnel steps in. Picture it as your... read more
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