I'm working with FileNET of IBM and I have a question, that is: I want to transfer a work item (or more) from one work queue to another diferent. Is that possible?
Best regards.
asked Jul 16, 2010 at 14:35
Add a comment
|
2 Answers
I'm fairly certain that a particular work item can only exists in one queue. Once you move to the next queue, a new work item is created.
Can you provide more details about the problem you're trying to solve? Maybe there is a better pattern that can be used to solve it.
Hope that helps!
Tom Puri is correct. You cannot move work items between queues in an ad-hoc fashion. You can "assign" work items to individuals within the same queue but I don't think that is your intent.
You will need to review your workflow design. If this is something that you really need to do then I suggest applying a particular process design pattern such as state-change or star model to your workflow design. This will allow you to dispatch work items to other queues (or the same queue with a different state) quite easily.
