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I have documents within FileNet

  1. Multiple content elements (both pdf's). When I open this document from ICN filmstrip view, I can scroll down to see both documents. If I double-click the document, it opens in a viewer and I can see both of them side by side.

  2. Multiple content elements (excel and tiff). When I open this document from ICN filmstrip view, I can only see excel being rendered but not tiff. If I double-click the document, it opens in a viewer and I can see both of them side by side.

any idea what's happening here?

1 Answer 1

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The Document object in FileNet has a MimeType property and the content items themselves have a ContentType property. IIRC if not explicitly specified otherwise, the document's MimeType is the same as the ContentType of its first content element. I imagine the filmstrip view only evaluates the MimeType of the document, while the using Open, the ContentTypes are being evaluated individually.

This means the filmstrip view thinks there are two Excel files, but the second content element has a non-Excel format.

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  • so is there a solution for this?
    – bajji
    Commented Apr 24, 2018 at 19:55
  • I think not - at least if you're not willing to develop something. You could just make a viewer that uses the content element's MimeType and calls the navigator's default viewer for that mime type.
    – G_hi3
    Commented Apr 25, 2018 at 6:56

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