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Issues: OCA/helpdesk

Migration to version 17.0
#523 opened Nov 7, 2023 by OCA-git-bot
Open 2
Migration to version 16.0
#370 opened Oct 3, 2022 by sbidoul
Open 4
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Issues list

Migrations script for helpdesk_mgmt [16.0]? enhancement
#591 by mgielissen was closed Jun 17, 2024
3
[16.0]ACL issue on team for portal user when creating a new ticket bug
#584 by flotho was closed Jun 3, 2024
1
1
view_type=list Last Update bug
#549 by castillocon was closed Feb 29, 2024
1
wrong company assignment on ticket creation bug
#543 by Querens was closed Apr 9, 2024
2
Error when grouping by stage in tickets bug
#535 by gbertolani was closed Jan 24, 2024
3
Installation error when activating "Helpdesk Ticket Timesheet" in Odoo 16 bug
#501 by davidir was closed Aug 17, 2023
1
this is error in install bug
#500 by piensavirtual was closed Aug 11, 2023
3
helpdesk_mgmt migrations bug
#499 by ghost was closed Aug 7, 2023
1
Can't Install v14 helpdesk_mgmt bug
#498 by Royedc4 was closed Aug 6, 2023
1
Send notification when a new ticket is created from an email
#487 by lisandroberardi was closed Jul 11, 2023
1
Performance issues in creating and deleting tickets with helpdesk_mgmt_project bug stale PR/Issue without recent activity, it'll be soon closed automatically.
#475 by rmorant was closed Jan 5, 2024
1
Link supplier to ticket enhancement stale PR/Issue without recent activity, it'll be soon closed automatically.
#473 by JoanRibotAE was closed Jan 21, 2024
2
Canned, macros, template, saved response body snippets. enhancement
#453 by thomasmaysf was closed Apr 20, 2023
1
I want to install the Helpdesk module into Odoo Community 16.0, can you help me?
#447 by tuanna2023 was closed Mar 17, 2023
6
Feature Request - Auto Assign Team field based on Parent Company of user enhancement stale PR/Issue without recent activity, it'll be soon closed automatically.
#446 by arturoovf was closed Oct 22, 2023
1
[IMP] add schedule_date to the ticket model enhancement stale PR/Issue without recent activity, it'll be soon closed automatically.
#445 by pere-aquarian was closed Oct 22, 2023
1
Incorrect mail address creation when ticket change state bug
#435 by pepinho7 was closed Dec 19, 2023
2
Link ticket to sale order enhancement stale PR/Issue without recent activity, it'll be soon closed automatically.
#423 by carlosajh was closed Aug 27, 2023
2
[14.0] Can't open ticket if there are logged hours when using permission group for personal tickets only bug stale PR/Issue without recent activity, it'll be soon closed automatically.
#390 by brenoalef was closed Jul 9, 2023
2
helpdesk_mgmt: Wrong French translation filename bug
#374 by houzefa-abba was closed Nov 7, 2022
1
1
OCA-helpdesk doesn't send New Ticket notification email when it's opened from customer portal enhancement stale PR/Issue without recent activity, it'll be soon closed automatically.
#363 by ugoviti was closed Nov 12, 2023
5
Ticket Email Templates are not working bug
#361 by valasule was closed Sep 1, 2022
8
Project is not set when ticket created by email bug stale PR/Issue without recent activity, it'll be soon closed automatically.
#353 by valasule was closed Mar 26, 2023
1
Feature Request stale PR/Issue without recent activity, it'll be soon closed automatically.
#347 by gfrino was closed Mar 5, 2023
1
Open a ticket whenever you receive an email
#337 by jpbarrosss was closed Jun 21, 2022
1
ProTip! Find all open issues with in progress development work with linked:pr.