Decoder error w/ DRM content on Tizen Browser since v3.2.0 #4634
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The v3.1 branch is no longer maintained. (See our maintenance policy.) Please try our v3 LTS branch, v3.3.x. We just released v3.3.12 today. If that is working, you can stick to that version for now. The v3.3.x branch will continue to receive updates until April 30, 2023. The error you mentioned is a decode error from the platform. If the content is HLS, and the error only occurs in v4+, that could indicate a problem with Tizen 5 support for MediaSource sequence mode. That is currently a requirement for HLS in v4+. If you'd like us to dig more deeply for you, we would need a content URL (as requested in the issue template, in the section you deleted). If you'd like to work on this yourself, I suggest you use https://index-dot-shaka-player-demo.appspot.com/ or Thanks! |
joeyparrish
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The problem occurs in v3.3.12 as well, unfortunately. The last working version is 3.1.8. This is encrypted MPD, h264 video. I can send you a content URL; this will take some time, cause I need to prepare a special version with no authorization. |
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joeyparrish
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platform: TV/STB
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Hi, just letting you know that we are reproducing this issue as well with all versions above 3.2.0, we also tested 4.3.0 and it was failing too. |
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Please, provide a url a stream to test it. |
avelad
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Closing due to inactivity. If this is still an issue for you or if you have further questions, the OP can ask shaka-bot to reopen it by including |
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@shaka-bot reopen Sorry for the delay, here's a stream where we have reproduced the issue: |
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It looks like your URL is not accessible from the US. We are always open to accepting a PR to fix this. |
avelad
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This should fix shaka-project#4634 and possibly shaka-project#4503 Some specific content was throwing 3016 error in some Tizen TV's, while playback worked fine in older versions of shaka. In these cases, one of the variants from the asset was not supported on these TV's, the lack of support was correctly detected in older versions, the variant was filtered out, and playback worked. In newer versions it was incorrectly identified as supported, and the playback error happened when we tried to play it. The difference comes from checking the extended MIME type, including info on the width, height, framerate, bitrate and channels as well. In the specific case that was failing, the variant was rejected if we included the width, and accepted if we didn't include it.
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ok, I think I've found the root cause and I'm working on a PR but I still have some issues with unit tests at the moment... First, @jakubkrolikowski , @avelad or someone else, could you please reopen this issue? or should I open a new one? or we could also continue the discussion in #4503 which I think looks like a duplicate from this one. I am reproducing the issue with some streams that have 3 variants, 2 of them are supported on these TVs, but the one with higher resolution isn't. This variant uses this video: video/mp4;codecs="avc1.64002a";framerate="25";bitrate="6000000";width="1980";height="1080" Now, with the current implementation, at filterManifestByMediaCapabilities function from stream_utils.js we are checking On the other hand, the old implementation (as pointed by @snazreen at #4503) used I'm working on a PR that would basically change |
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Wow! Great job! Thanks for your contribution.
…On Fri, Feb 3, 2023 at 12:51 PM FernandoGarciaDiez ***@***.***> wrote:
ok, I think I've found the root cause and I'm working on a PR but I still
have some issues with unit tests at the moment...
First, @jakubkrolikowski <https://github.com/jakubkrolikowski> , @avelad
<https://github.com/avelad> or someone else, could you please reopen this
issue? or should I open a new one? or we could also continue the discussion
in #4503 <#4503>
which I think looks like a duplicate from this one.
I am reproducing the issue with some streams that have 3 variants, 2 of
them are supported on these TVs, but the one with higher resolution isn't.
This variant uses this video:
video/mp4;codecs="avc1.64002a";framerate="25";bitrate="6000000";width="
*1980*";height="1080"
Now, with the current implementation, at
*filterManifestByMediaCapabilities* function from stream_utils.js we are
checking Capabilities.isTypeSupported(fullType) , where this "fullType"
only includes the mime type and the codecs (video/mp4;
codecs="avc1.64002a" for example). This is currently returning true, so
the player believes that this variant is supported, but then it fails when
it tries to play it.
On the other hand, the old implementation (as pointed by @snazreen
<https://github.com/snazreen> at #4503
<#4503>) used
shaka.media.MediaSourceEngine.isStreamSupported() function which
internally checks Capabilities.isTypeSupported(extendedMimeType), where
"extendedMimeType" includes also the width, height, bitrate and framerate
(for example,
video/mp4;codecs="avc1.64002a";framerate="25";bitrate="6000000";width="1980";height="1080"),
which in this specific case returns false because in this case the 1980
width is not supported (it should be 1920), the variant is filtered out,
and the playback is started with the other 2 variants.
I'm working on a PR that would basically change isTypeSupported(fullType)
by isTypeSupported(extendedMimeType), but I still have to figure out some
issues with unit tests, and also I'm not sure how to cover the mutiplexed
streams case (the case from the if (video.codecs.includes(',')) at
filterManifestByMediaCapabilities), or if it's not necessary to worry about
that case.
—
Reply to this email directly, view it on GitHub
<#4634 (comment)>,
or unsubscribe
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--
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Have you read the FAQ and checked for duplicate open issues?
yes
What version of Shaka Player are you using?
3.1.8, 3.3.12, 4.2.0, 4.2.3
Can you reproduce the issue with our latest release version?
yes
Can you reproduce the issue with the latest code from
main?yes
Are you using the demo app or your own custom app?
own custom app
If custom app, can you reproduce the issue using our demo app?
no
What browser and OS are you using?
Samsung Internet on Tizen 6.0
For embedded devices (smart TVs, etc.), what model and firmware version are you using?
Tizen 6.0
What configuration are you using? What is the output of
player.getConfiguration()?"manifest": {
"application/dash+xml": true,
"video/vnd.mpeg.dash.mpd": true,
"application/x-mpegurl": true,
"application/vnd.apple.mpegurl": true,
"application/x-offline-manifest": true,
"mpd": true,
"m3u8": true,
"application/vnd.ms-sstr+xml": false,
"ism": false
},
"media": {
"video/mp4; codecs="avc1.42E01E"": true,
"video/mp4": true,
"video/mp4; codecs="avc3.42E01E"": true,
"video/mp4; codecs="hev1.1.6.L93.90"": true,
"video/mp4; codecs="hvc1.1.6.L93.90"": true,
"video/mp4; codecs="hev1.2.4.L153.B0"; eotf="smpte2084"": false,
"video/mp4; codecs="hvc1.2.4.L153.B0"; eotf="smpte2084"": false,
"video/mp4; codecs="vp9"": false,
"video/mp4; codecs="vp09.00.10.08"": true,
"video/mp4; codecs="av01.0.01M.08"": true,
"audio/mp4; codecs="mp4a.40.2"": true,
"audio/mp4": true,
"audio/mp4; codecs="ac-3"": true,
"audio/mp4; codecs="ec-3"": true,
"audio/mp4; codecs="opus"": true,
"audio/mp4; codecs="flac"": true,
"video/webm; codecs="vp8"": true,
"video/webm": true,
"video/webm; codecs="vp9"": true,
"video/webm; codecs="vp09.00.10.08"": true,
"audio/webm; codecs="vorbis"": true,
"audio/webm": true,
"audio/webm; codecs="opus"": true,
"video/mp2t; codecs="avc1.42E01E"": false,
"video/mp2t": false,
"video/mp2t; codecs="avc3.42E01E"": false,
"video/mp2t; codecs="hvc1.1.6.L93.90"": false,
"video/mp2t; codecs="mp4a.40.2"": false,
"video/mp2t; codecs="ac-3"": false,
"video/mp2t; codecs="ec-3"": false,
"text/vtt": true,
"application/mp4; codecs="wvtt"": true,
"application/mp4": true,
"application/ttml+xml": true,
"application/mp4; codecs="stpp"": true
},
"drm": {
"com.microsoft.playready.recommendation": null,
"com.apple.fps.3_0": null,
"com.apple.fps.2_0": null,
"com.apple.fps.1_0": null,
"com.adobe.primetime": null,
"org.w3.clearkey": {
"persistentState": true
},
"com.widevine.alpha": {
"persistentState": true
},
"com.microsoft.playready": {
"persistentState": true
},
"com.apple.fps": {
"persistentState": true
}
},
"offline": true,
"disableVP9": null,
"vp9": false,
"isChrome": false,
"isChromecastAvailable": false,
"isSafari": false,
"osName": "Tizen",
"browserName": "Samsung Internet for Android"
}, {
"drm": {
"retryParameters": {
"maxAttempts": 7,
"baseDelay": 1000,
"backoffFactor": 2,
"fuzzFactor": 0.5,
"timeout": 30000,
"stallTimeout": 5000,
"connectionTimeout": 10000
},
"servers": {
"com.widevine.alpha": "https://lic.drmtoday.com/license-proxy-widevine/cenc/?specConform=true"
},
"clearKeys": {},
"advanced": {
"com.microsoft.playready.recommendation": {
"distinctiveIdentifierRequired": false,
"persistentStateRequired": false,
"videoRobustness": "3000",
"audioRobustness": "",
"sessionType": "",
"serverCertificate": {},
"serverCertificateUri": "",
"individualizationServer": ""
},
"com.microsoft.playready": {
"distinctiveIdentifierRequired": false,
"persistentStateRequired": false,
"videoRobustness": "2000",
"audioRobustness": "",
"sessionType": "",
"serverCertificate": {},
"serverCertificateUri": "",
"individualizationServer": ""
}
},
"delayLicenseRequestUntilPlayed": false,
"logLicenseExchange": false,
"updateExpirationTime": 1,
"preferredKeySystems": []
},
"manifest": {
"retryParameters": {
"maxAttempts": 2,
"baseDelay": 1000,
"backoffFactor": 2,
"fuzzFactor": 0.5,
"timeout": 30000,
"stallTimeout": 5000,
"connectionTimeout": 10000
},
"availabilityWindowOverride": NaN,
"disableAudio": false,
"disableVideo": false,
"disableText": false,
"disableThumbnails": false,
"defaultPresentationDelay": 0,
"dash": {
"clockSyncUri": "",
"ignoreDrmInfo": false,
"disableXlinkProcessing": false,
"xlinkFailGracefully": false,
"ignoreMinBufferTime": false,
"autoCorrectDrift": true,
"initialSegmentLimit": 1000,
"ignoreSuggestedPresentationDelay": false,
"ignoreEmptyAdaptationSet": false,
"ignoreMaxSegmentDuration": false,
"keySystemsByURI": {
"urn:uuid:1077efec-c0b2-4d02-ace3-3c1e52e2fb4b": "org.w3.clearkey",
"urn:uuid:edef8ba9-79d6-4ace-a3c8-27dcd51d21ed": "com.widevine.alpha",
"urn:uuid:9a04f079-9840-4286-ab92-e65be0885f95": "com.microsoft.playready",
"urn:uuid:79f0049a-4098-8642-ab92-e65be0885f95": "com.microsoft.playready",
"urn:uuid:f239e769-efa3-4850-9c16-a903c6932efb": "com.adobe.primetime"
}
},
"hls": {
"ignoreTextStreamFailures": false,
"ignoreImageStreamFailures": false,
"useFullSegmentsForStartTime": false,
"defaultAudioCodec": "mp4a.40.2",
"defaultVideoCodec": "avc1.42E01E"
}
},
"streaming": {
"retryParameters": {
"maxAttempts": 120,
"baseDelay": 1000,
"backoffFactor": 2,
"fuzzFactor": 0.5,
"timeout": 20000,
"stallTimeout": 7000,
"connectionTimeout": 15000
},
"rebufferingGoal": 3,
"bufferingGoal": 45,
"bufferBehind": 10,
"ignoreTextStreamFailures": false,
"alwaysStreamText": false,
"startAtSegmentBoundary": false,
"gapDetectionThreshold": 0.5,
"smallGapLimit": 0.5,
"jumpLargeGaps": false,
"durationBackoff": 1,
"forceTransmuxTS": false,
"safeSeekOffset": 5,
"stallEnabled": true,
"stallThreshold": 1,
"stallSkip": 0,
"useNativeHlsOnSafari": true,
"inaccurateManifestTolerance": 2,
"lowLatencyMode": false,
"autoLowLatencyMode": false,
"forceHTTPS": false,
"preferNativeHls": false,
"updateIntervalSeconds": 1,
"dispatchAllEmsgBoxes": false,
"observeQualityChanges": false
},
"offline": {
"usePersistentLicense": true
},
"abr": {
"enabled": true,
"useNetworkInformation": true,
"defaultBandwidthEstimate": 10000,
"switchInterval": 5,
"bandwidthUpgradeTarget": 0.85,
"bandwidthDowngradeTarget": 0.95,
"restrictions": {
"minWidth": 0,
"maxWidth": null,
"minHeight": 0,
"maxHeight": null,
"minPixels": 0,
"maxPixels": null,
"minFrameRate": 0,
"maxFrameRate": null,
"minBandwidth": 0,
"maxBandwidth": null
},
"advanced": {
"minTotalBytes": 128000,
"minBytes": 16000,
"fastHalfLife": 2,
"slowHalfLife": 5
}
},
"preferredAudioLanguage": "hi",
"preferredTextLanguage": "pl",
"preferredVariantRole": "",
"preferredTextRole": "",
"preferredAudioChannelCount": 2,
"preferredVideoCodecs": [],
"preferredAudioCodecs": [],
"preferForcedSubs": false,
"preferredDecodingAttributes": [],
"restrictions": {
"minWidth": 0,
"maxWidth": null,
"minHeight": 0,
"maxHeight": null,
"minPixels": 0,
"maxPixels": null,
"minFrameRate": 0,
"maxFrameRate": null,
"minBandwidth": 0,
"maxBandwidth": null
},
"playRangeStart": 0,
"playRangeEnd": null,
"cmcd": {
"enabled": false,
"sessionId": "",
"contentId": "",
"useHeaders": false
}
}]
What did you do?
Some time ago I reported a similar bug:
#4357 (comment)
All videos I tested that time are playing well in new Shaka Player versions,
but I have a few cases where the encrypted video is playing well only in v 3.1.8 on the Samsung Internet browser, Tizen >= 5.0.
With higher versions, starting from 4.2.x, error 3016 appears:
It happens just in a few cases, but it's repetitive. Any idea which setting I could try for a workaround?
The text was updated successfully, but these errors were encountered: