Spike.sh

Spike's iOS app is updated to make it super sleek and fast. It is rebuilt entirely in React Native. This version brings a massive improvement in terms of speed and responsiveness. The new architecture also enables us to roll out future updates much faster. Both iOS and Android apps helps you to ⎣ Incident notifications ⎣ On-call shift notifications (start and end) ⎣ Acknowledge / Resolve incidents ⎣ Set severity and priority iOS → https://lnkd.in/g5vyCNR6 Android → https://lnkd.in/gzGkmUPj #incidentresponse #devops #sre #oncall #incidentmanagement #alerts

We’ve improved daily on-call rotation alerts by consolidating multiple shift alerts into one single alert. For teams with multiple on-call responders and schedules, this will significantly reduce alert distractions. The 4 alerts below are now 1 single alert BEFORE └ 8:00am A shift ended for Primary oncall └ 8:00am B shift started for Primary oncall └ 8:00am C shift ended for Secondary oncall └ 8:00am D shift started for Secondary oncall AFTER └ 8:00am A shift ended for Primary oncall B shift started for Primary oncall C shift ended for Secondary oncall D shift started for Secondary oncall Support for Slack, Microsoft Teams, WhatsApp, Email, and Telegram are built in. Customisation options remain the same and all updates are Real-time as usual. These consolidated alerts are now live for all users. No changes are needed on your end. ➞ https://spike.sh/on-call #incidentresponse #oncall #alerts #slackbot #incidentmanagement #devops #sre #spike

Spike's integration with Axiom is updated for better grouping and introduce auto-resolution of Axiom incidents. This improvement allows you to set up auto-resolve for OK states in Axiom, meaning Spike will automatically resolve relevant incidents. #incidentresponse #devops #sre #oncall #incidentmanagement #alerts #logging

We’ve just updated our Microsoft Azure integration for better grouping and introduce auto-resolution of Azure incidents. This improvement allows you to set up auto-resolve for OK states in Azure, meaning Spike will automatically resolve relevant incidents. Plus, more services from Azure are now supported. #devops #incidentresponse #incidentautomation #alerts #sre #reliability #Azure #oncall

Say hello to SolarWinds integration with Spike. Spike now integrates with Solarwinds Orion. This brings active Incident response for network incidents, application performance, storage management and more. With this new integration, Spike.sh alerts on-call responders directly through phone call alerts, Slack, SMS, and more directly from Solarwinds Orion. Incident alerts and response for - 1. Network outages and performance issues 2. Server perf 3. Application performance - crashes and health 4. Capacity and storage issues 5. VoIP alerts on jitter, packet loss, and voice quality scores. 6. Incidents in VMware and Hyper-V environments. Setup guide - https://lnkd.in/g5XDvp8k #networkincidents #devops #incidentresponse #incidentmanagement #oncall #network #sysops #alerts

Starting today, Google Cloud integration's HTTP basic auth is *optional*. We have noticed some issues with integrating GCP recently and the main hurdle has been the auth layer. We have now resolved this incident. Spike will accept Authorisation if you use it but skip if not provided. Additionally, we have made significant improvements to - Correctly grouping GCP incidents - And enabled auto-resolution of incidents for GCP #devops #incidents #incidentresponse #GoogleCloud

*On-call Month View* This is a huge quality of life improvement. Month view relatively so much easier to glance over upcoming on-call duties. The calendar is much larger and provides a great view too. Fast tracks planning for you and other members + it looks great too! All shifts in calendars are clickable for more detailed info. There's more improvements coming in for on-call. Hang tight! #oncall #incidentmanagement #oncallresponders #responders

Quality of Life Improvement to On-Call Overrides Today, we are bringing enhancements to on-call overrides. For many remote teams using Spike, we are addressing the need to manage overrides across multiple time zones. This new design makes it easy to see override times in the local time of the person taking over. It adds clarity and helps you be mindful about on-call times. We have also focused on clearly showing who is taking over on-call duties, enhancing overall management and coordination. #devops #oncall #remote #remotework #incidentresponse #sre #incidentautomation #oncallmanagement

Live status widget We are bringing a live status widget for your status page. The widget is designed to provide real-time service status updates to your users and visitors. Embedding the widget is incredibly simple—just paste the code in the <body> tag. The live status widget is versatile and can be placed in various locations such as the footer, contact us page, header dropdowns, or sidebars. This helps your audience stay informed about your service status for increased transparency and user trust. #statuspage #devops #transparency #incidentresponse

Spike now integrates with Shortcut Managing incidents often means juggling between Spike, where incidents are tracked, and Shortcut, where ongoing tasks and future sprints are planned. This fragmentation can lead to misplaced or outdated data, making it hard to prioritize prevention and cures for incidents across multiple sprints. With our new integration, you can now create and manage Shortcut issues directly from Spike, whether manually or through automation via Playbooks. This will help responders and managers move faster across prioritizations and planning. Key features include: - Central incident prioritization - Automated ticket creation - Fast issue tracking and linking Explore how this integration can streamline your workflow. Read more 👉 https://lnkd.in/gcnAnekE #incidentmanagement #oncall #incidentresponse #responseautomation #alerts #incidents #issuetracking