At Firstsource, we harness #TechInEverythingWeDo, empowering our clients to stay ahead by: • Crafting domain-led solutions • Boosting service levels and scalability with composable operations • Leveraging AI to derive insights, enhance productivity and customer interactions Explore our latest innovation, the Mortgage Surge Playbook, and gain crucial insights into the upcoming market demand surge, its unique characteristics, and strategic responses needed for success. Curious to know how #WeMakeItHappen? Click here: https://lnkd.in/gkFbArHB #MortgageSurge #Leadership | Vivek Sharma | John Sarris | Srinivas Vijayaraghavan | Jeanette Fitzgerald | | Steve Parks | Jeanette Arnholt | Scott Jones | Aditi Bhandari | Matt Lichtner |
Firstsource
Consultoría de externalización y deslocalización
Mumbai, MH 195.441 seguidores
#WeMakeItHappen - for our clients, colleagues and communities!
Sobre nosotros
Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPM partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries. One thing drives every Firstsourcer – making it happen for our clients and solving their biggest challenges. With a team of 27,940+ Firstsourcers, we are a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and Philippines.
- Sitio web
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http://www.firstsource.com
Enlace externo para Firstsource
- Sector
- Consultoría de externalización y deslocalización
- Tamaño de la empresa
- Más de 10.001 empleados
- Sede
- Mumbai, MH
- Tipo
- Empresa pública
- Fundación
- 2001
- Especialidades
- Collections Management, Business Transformation, Robotic Process Automation, Digitilization, Customer Experience, Data Processing, Data Analytics, GenAI, Technology, Digital Transformation, Healthcare, Mortgage, Communication, Media, Trust&Safety, BFS, HPHS y Business Process Services
Ubicaciones
Empleados en Firstsource
Actualizaciones
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Global elections are an easy avenue for the misuse of #AI, making it even more important for #Trust and #Safety teams to start alert and agile. Explore our blog to learn about advanced threat detection, stakeholder collaboration, and how AI can enhance security measures and election integrity: https://lnkd.in/g32Yf6Xg At #TrustCon2024, we're excited to share these and more innovative ideas on trust and safety. Connect with our leaders, João Anastácio, Practice Head - Trust & Safety, and Alfiya Timorshina, Vice President - Sales, to discuss our insights in person. 📅 Book your appointment today by reaching out to Joao at Joao.Anastacio@firstsource.com. #ElectionSecurity #TrustAndSafety #AI #GlobalElections #CyberSecurity #TrustCon #WeMakeItHappen #TechInEverythingWeDo
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We are thrilled to welcome Ellen Sexton to the #Firstsource advisory board! Ellen is a proven executive with a stellar track record across healthcare, manufacturing, and aviation. Her dynamic leadership has driven growth, transformed organizations, and built high-performance teams. Currently the COO at Curative, Ellen has led groundbreaking initiatives in health insurance. In one of her previous roles, she developed a comprehensive care platform for 14 million members, offering dental, vision, and life benefits. As the CEO of UnitedHealthcare Wisconsin Medicaid, Ellen improved care quality and launched UnitedHealthcare’s Part D prescription drug program, signing up 5 million members in six weeks. Ellen serves on the Milwaukee Public Library Foundation Board, advises healthcare startups, and is a member of the Wisconsin Governor’s Health Equity Council. Welcome on board, Ellen. We are looking forward to #MakeItHappen together! #AdvisoryBoard
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Welcome to #LifeAtFirstsource, Manish Jain! #Firstsourcer #FirstForce #Leadership
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We are excited to introduce a new ‘Leader Speak’ series, where our leaders will discuss the biggest trends impacting how businesses deliver value, efficiency, and innovation. In our first ‘Leader Speak’ post, as we observe #AIAppreciationDay today, our Chief Digital and AI Officer, Hasit Trivedi, shares his insight and experience on Artificial Intelligence (AI), exploring how intelligent technologies are transforming human potential and helping organizations become future-fit. #LeaderSpeak #AI #WeMakeItHappen #TechInEverythingWeDo
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We're making great strides in the UK buy-to-let mortgage market by reducing costs per mortgage application to just £60-£75 and boosting lender experience with a 3-to-5-point improvement in NPS. How do we #MakeItHappen? We have partnered with Digilytics AI to deliver this game-changing solution. Our 'Mortgage Shared Services' offering harnesses cutting-edge technology to streamline operations and enhance efficiency, helping lenders navigate these challenging times. Discover how we're transforming the BTL mortgage landscape 👉 https://lnkd.in/gHBTzQdq #Innovation #Mortgage #DigitalTransformation #TechInEverythingWeDo
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Where should you start when launching #AI? While AI has value, deploying it comes with challenges. At Firstsource, we are helping leading health plans make AI a reality by focusing on applications where AI can make a tangible difference and deliver real returns. Deepan Vashi, our EVP & Global Head of Health Plan Solutions at Firstsource, recently shared his perspective with OliverWyman where he discusses sample use cases and a checklist that we should consider while mapping out a #GenerativeAI strategy. Learn more: https://lnkd.in/gaHfk3-b #AI #Healthcare #Innovation #WeMakeItHappen
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We’re excited to share that Firstsource is sponsoring this year's TrustCon 2024, the premier event hosted by the Trust & Safety Professional Association (TSPA). Connect with our leaders, João Anastácio, Practice Head - Trust & Safety, and Alfiya Timorshina, Vice President - Sales, to discover our cutting-edge tech solutions and unique approach to content moderation. Discover how we can join forces to enhance #TrustAndSafety in today's rapidly evolving digital landscape. We look forward to seeing you there: https://www.trustcon.net/ #TrustCon2024 #AI #TechInnovation
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At Firstsource, our people are at the heart of everything we do. As we conclude an incredible Pride Month, we can't help but reflect on the vibrant celebrations that brought #Firstsourcers from around the world, even closer together. This month has been a testament to our unwavering commitment to Diversity, Equity and Inclusion. From inspiring panel discussions to fun-filled games and engagement initiatives, we've celebrated every shade of Pride with enthusiasm and love. Our Firstsourcers have shared their stories, their smiles, and their pride, showing the world the true spirit of our inclusive culture. We are incredibly proud of our Firstsourcers, who embody our values and help us create a space where everyone feels they belong and can thrive. Join us in celebrating the beautiful moments of #Pride through these powerful glimpses that capture the essence of our journey this month. Here's to love, acceptance, and the joy of being unapologetically ourselves! 🌈 #LifeAtFirstsource #FirstForce #DEIAtFirstsource #PrideMonth2024
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🎉 Another memorable HFMA ANI in the books! Our booth buzzed with excitement as we reconnected with colleagues and made new connections at this year’s #HFMAAnnualConference in Vegas. The theme, agenda and focus of this year’s event couldn’t have been more fitting: "A new frontier in healthcare: Technological advancements, limitless possibilities”! We’re excited for the future and the opportunities that lie ahead. From connecting and engaging with patients before and at the point of care, to using data-driven insights to maximize revenue and uncover new opportunities to meet the needs of the patients and communities – together we’ll #MakeItHappen. #HFMAAnnual #RevenueCycle #RCM #PatientEngagement #AI #HealthcareInnovation #Firstsource Dan Hess, CRCR, Anthony Felipe, Gareth Smith, Tom Roesch, CRCR, John Gibson Laurie Richmond Deck
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25.000.000,00 US$