🎉 Mighty Ape celebrates 300,000 Jungle Express Deliveries! 🎉 Mighty Ape’s reputation is built on our commitment to exceptional customer service, a massive range of in-stock products, and super-fast delivery. In response to the challenges posed by the COVID lockdown in late 2021, we launched Jungle Express - our own same-day delivery service in Auckland. Since then, Jungle Express has expanded to Wellington and Christchurch, thrilling thousands of customers with speedy deliveries. Jungle Express is an optional delivery upgrade for customers who need their orders ASAP. Thanks to their incredible support for the service, we proudly delivered our 300,000th Jungle Express order last Thursday. This milestone marks a significant achievement in our journey, and we’re excited to bring the Jungle Express experience to even more Kiwis. Jungle Express by the numbers: - On-time delivery rate: 99.2% (as of June) - Average customer rating: 4.9/5.0 - Jungle Express deliveries: 300,000+ and counting… Jungle Express plays a crucial role in fulfilling our Mighty Mission: “Deliver magic and exceptional service by connecting people with the things they love!” If you haven’t tried Jungle Express yet, look for it at checkout on your next Mighty Ape order. Plus, Primate subscribers enjoy Jungle Express at a discounted rate. Swing by https://lnkd.in/gprqVDaM to learn more about Jungle Express and https://lnkd.in/gVFUCHCj to discover the benefits of Primate.
Mighty Ape
Retail
Auckland, Auckland 3,784 followers
Deliver magic and exceptional service by connecting people with the things they love!
About us
Mighty Ape is an award-winning online shopping site based deep in the jungle of New Zealand. We are the experts in games, books, movies, music, toys, computers and electronics. We have over six million products in our ever expanding range. Swing by Mighty Ape and wrap your paws around a good deal. Our mission is to Deliver magic and exceptional service by connecting people with the things they love! How are we doing? Check out what our customers are saying about us: http://www.mightyape.co.nz/fan-mail/ Awards: - #1 in Kantar's Customer Leadership Index 2023 - Canstar Blue Most Satisfied Customers Award 2019, 2020, 2021, and 2022 - PriceSpy Shop of the Year 2018, 2019, 2020, and 2021 - Excellence in Customer Service Delivery (2014 Westpac Auckland Business Awards “Best of the Best") - Supreme Business Excellence Award (2014 Westpac Auckland Business Awards Northern) - Excellence in Customer Service Delivery (2014 Westpac Auckland Business Awards Northern) - Overall Best Site (NetGuide Web Awards 2012) - Best Shopping Site (NetGuide Web Awards 2012) - Best Social Networking Page (NetGuide Web Awards 2012) - Best Site for Gamers (NetGuide Web Awards 2012) - Best Shopping Site (NetGuide Web Awards 2011) - Best Site for Gamers (NetGuide Web Awards 2011) - Best Game Related Site (NetGuide Web Awards 2010) - Best Online Shopping Site (NetGuide Web Awards 2009) - Best New Site, Relaunch or Innovation (NetGuide Web Awards 2009)
- Website
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http://www.mightyape.co.nz
External link for Mighty Ape
- Industry
- Retail
- Company size
- 201-500 employees
- Headquarters
- Auckland, Auckland
- Type
- Public Company
- Founded
- 2008
- Specialties
- Games, Movies, Books, Toys, Collectibles, Electronics, Computers, Home & Living, Music, Clothing, and Pop Culture
Locations
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Primary
24-28 Highgate Parkway
Silverdale
Auckland, Auckland 0932, NZ
Employees at Mighty Ape
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Francois Gendronneau
BI Gorilla
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Jason Blackmore
HR Leader - Driving employee growth, engagement and retention.
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Robert McEwan
General Manager Distribution & Customer Service at Mighty Ape
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Toni Cooper
Buyer/Editor/Content Manager at Mighty Ape Ltd, MTC Affiliate, AllCity Promotions Ltd Founder
Updates
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We had a smashing time at Armageddon Expo last week. It's always great to connect with our customers in person. We got to meet some incredible guests and witness some amazing cosplay. See you all again at the October show! 🦸
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Mighty Ape and Delivereasy recently teamed up on a promotion to encourage their drivers to make the switch to Mighty Mobile 📱 Delivereasy drivers are high data users so Mighty Mobile’s unlimited data plans are the perfect fit for them. Having unlimited data ensures that drivers don't run out of data at critical times during their delivery runs. During the promotion every Delivereasy driver who signed up and made the switch to Mighty Mobile went into the draw to win a PlayStation 5 console. The lucky winner of the PlayStation 5 was a Christchurch-based driver so we arranged with Delivereasy to send her on a “delivery run” to our Christchurch distribution centre so that we could surprise her with her prize. She had no idea and was absolutely stoked. Check out our video to see her reaction 😃 Partnering with Delivereasy on this promotion was great for both of our teams with 170 new sign ups to Mighty Mobile from their driver pool. We’re looking forward to more opportunities to collaborate in future. If you want to experience the power of truly unlimited data make the switch to Mighty Mobile ⚡ https://lnkd.in/gWF-tGzY
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Our core values help to shape our company culture and the decisions we make every day at Mighty Ape. Mighty Ape's core values were first introduced in 2012. We recently reviewed them to ensure that they were up to date. What we found is that our values very much remained the same as they were 12 years ago but that we could express them in five succinct and memorable core values (we previously had 10!). 1. Win Customers For Life 2. Be Honest 3. Explore New Ideas 4. Have Fun 5. Be Safe This new video introduces our updated core values and gives an insight into Mighty Ape's culture. Swing by our website for more info about Mighty Ape's core values: https://lnkd.in/g2JMKi29
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There is a BIG difference 😉 #MightyMobile
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Gaming is an important part of Mighty Ape's history and culture. So last Friday, we hosted a staff LAN Party and converted three of our meeting rooms into gaming rooms for the evening: 🏆 Tournament Room: Mortal Kombat, Tekken, F1 sim racing, and arcade games 🎉 Party Game Room: Super Mario Kart, Super Smash Bros., and Nintendo classics 🎈 Table Tennis Room It was a fantastic opportunity for our team to unwind, connect, and have fun outside of our usual work routine. We can't wait for the next one! 🎮
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Calling all anime and manga enthusiasts. We're going to be at the Overload NZ Anime & Manga Convention at Shed 10 and The Cloud. Swing by our booth to say hi to our Mighty Ape Collectibles team and check out our wares. We'll have a selection of goodies available to buy including Pokemon, One Piece TCG, Final Fantasy, Magic The Gathering, Gundam, PVC models, and more. Swing by https://lnkd.in/eyUfJGk5 for more info about the event 😃
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If you understand this video, you should check out our Social Media Coordinator role 😉 https://lnkd.in/gGJ4-WRX