I recently traveled from the Basel area to Stuttgart for a weekend. I had round-trip tickets including (paid) bicycle reservations. At our first station change, we found that our EC train was canceled. Information gave us a replacement train schedule, using slow RE trains which don't require reservations for bicycles.
As we continued our trip, every single train we boarded arrived late, eventually causing us to reach Stuttgart roughly 2 hours later than our initial itinerary.
What monetary compensation am I justified in requesting from Deutsche Bahn in this case? In particular:
- It seems clear I should get back the bicycle reservation money, since the train we reserved on was canceled.
- I know DB offers compensation for late travels. I'm not sure whether we were 2 hours late or more, or just shy of 2 hours. But does this apply if we weren't traveling by our original trains?
- If we had originally scheduled our journey with RE trains and other local transport, we could have bought a Baden-Württemberg ticket for much cheaper than our tickets including an EC cost. Can I ask them to refund the difference?
- Am I entitled to any other type of compensation?