Questions tagged [booking.com]
To be used for questions in which the company Booking.com is important.
106
questions
13
votes
1
answer
2k
views
Which "other travel websites" does Booking.com fetch reviews from?
Booking.com says that for listings that do not have reviews yet, they will fetch reviews from "other travel websites" but they do not mention which ones.
Which websites are they talking ...
- 15.3k
8
votes
1
answer
3k
views
Is it safe to provide CVV number by property message in booking.com
I have just canceled one of the booking I did on booking.com. it was still in free cancelation date. but property just sent me a message requesting cvv number for card to get it refunded. never ...
- 89
2
votes
0
answers
266
views
Scammed by a host or booking.com failure (CANT_CANCEL_hotel_overbooked)?
I booked an apartment in the Philippines through booking.com for the last week of April. The payment method is "pay at the property" and I gave my debit card number as a guarantee to make ...
- 21
4
votes
6
answers
8k
views
How do I get a hotel room in the centre when everything is sold out (and more expensive) because of a big event?
I want to visit the Koningsdag (Dutch national holiday) and am looking for a hotel in the centre (not a hostel, I want my own room). I have checked various portals (including Airbnb) and everything at ...
- 569
2
votes
1
answer
556
views
How to find out what is shared and what isn't on booking.com?
I booked a room / apartment with the following description:
It says it has a kitchen, but it turned out to only have a shared kitchen. Shouldn't it say its shared here? Also it says toilet and it ...
- 205
2
votes
1
answer
727
views
Booking scam messages, cannot trust the hotel IT security
I keep receiving scam emails from a hotel I booked on booking.com (see Booking.com customers targeted by scam ‘confirmation’ emails — The Guardian). I warned the hotel last week and still get those ...
- 33
17
votes
5
answers
4k
views
Scam or not? Booking does rents?
So I want to rent an apartment in the Netherlands but the price for such an apartment is quite low and I am proceeding with caution. Do you think that this is a scam or does booking.com really do this?...
- 171
2
votes
0
answers
3k
views
Has Booking.com blocked sending files in conversations?
This May I was able to send a picture of my ID to a hotel via booking.com's message tool. I don't remember exactly how I did it, but most likely I just drag-and-dropped the file into the message area, ...
- 21
1
vote
1
answer
496
views
Phishing attempt through Booking.com
Attempted phishing where the perpetrator had all the reservation information, name etc. and directed user to a fake website where CC information was collected. The request was sent through the ...
- 17.2k
3
votes
2
answers
1k
views
Booking.com told me Air China canceled my flight
I bought two return flights from London to Japan through Booking.com. 11 days before my flight, Booking.com told me that the airline cancelled the flight CA852:
Original Flight
CA 852: London - ...
- 31
7
votes
2
answers
4k
views
My Booking.com accommodation in Portugal is asking for information via a Google Sheet
So, I’m travelling to Portugal in a few days and the woman that owns the apartment we‘re staying in is asking for our personal information via a Google Sheet.
The info includes Passport number, full ...
- 179
2
votes
2
answers
388
views
Is it possible to extend Booking.com Free Cancellation timeline to buy time for visa decision?
I'm a first-time traveler to the Schengen area. I did a lot of research when putting my documents together and I used a Booking.com (Free Cancellation) booking to support my visa (short-stay) ...
- 21
8
votes
1
answer
3k
views
Understanding booking dot com's "Free Cancellation" Policy
I booked some hotel and due to different reasons, had to cancel. I had booked with free cancellation no pre-payment (I did not read it at the time of booking as I wasn't expecting to cancel). I paid ...
- 241
7
votes
3
answers
18k
views
Is there anything wrong with booking a partner offer?
I recently called Booking.com about a situation where I had booked a hotel on booking.com and received a confirmation email from booking.com, but when I showed up at the hotel they couldn't find my ...
- 2,256
6
votes
2
answers
3k
views
What is the typical booking.com compensation policy in case accomodation was cancelled by host?
I've booked an apartment via booking.com (in Yerevan, Armenia), the host has even confirmed the possibility of check-in time that I have specified. I did not pay anything, because this was a "no ...
- 5,256