“I first met Dave about 3 years ago as a delegate on a management development programme that I was running. From the outset Dave stood out as an ideal student - articulate, interested, attentive, questioning and keen to learn and apply that learning back in the workplace. Dave always worked really well with his colleagues and was a key driver of the final group project that was presented extremely professionally to the board of directors in a Dragon's Den style setup. Not surprisingly Dave passed the Diploma in Management with flying colours. More recently I have encountered Dave supporting one of his own team now embarking upon that same Diploma. I have no doubt that his support will be hugely helpful.”
Royal Leamington Spa, England, United Kingdom
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Activity
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What a fantastic feeling!!! Today I went to my graduation ceremony and loved it!!! It's been a tough 2 years but I am really proud of myself. I…
What a fantastic feeling!!! Today I went to my graduation ceremony and loved it!!! It's been a tough 2 years but I am really proud of myself. I…
Liked by David Willetts
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Love the video Kate! Based on the impact you made helping us with Design Thinking this will be a couple of hours very well invested, always practical…
Love the video Kate! Based on the impact you made helping us with Design Thinking this will be a couple of hours very well invested, always practical…
Shared by David Willetts
Experience & Education
Licenses & Certifications
Volunteer Experience
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Member - Research Advisory Board
Nottingham Business School
- Present 7 years 11 months
Education
Publications
Courses
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Institute of Leadership & Management Level 5 Diploma
ILM5
Projects
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Micro Combined Heat & Power
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Managed the development of the UK's 1st domestic combined heat and power unit to be commercially available; the Baxi Ecogen.
In April 2012 the product went on to win the Queen's Award for Enterprise in Innovation. The prestigious accolade, bestowed during Her Majesty's Diamond Jubilee year, is for the Baxi Ecogen micro-combined heat and power (micro-CHP) boiler, which is designed, developed and manufactured at Baxi's Club Street facilities, in Bamber Bridge, near Preston in Lancashire.
I…Managed the development of the UK's 1st domestic combined heat and power unit to be commercially available; the Baxi Ecogen.
In April 2012 the product went on to win the Queen's Award for Enterprise in Innovation. The prestigious accolade, bestowed during Her Majesty's Diamond Jubilee year, is for the Baxi Ecogen micro-combined heat and power (micro-CHP) boiler, which is designed, developed and manufactured at Baxi's Club Street facilities, in Bamber Bridge, near Preston in Lancashire.
I was proud to visit Buckingham Palace in November 2012 in recognition of my contribution to the product's success.
Honors & Awards
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Top 50 Customer Service Awards - 1st in Sector, 1st Live Chat
UBM - Top 50 Awards
As part of the Top 50 group, we are involved in the largest mystery shopping programme in the UK and the only one that uses real customer data. All channels are assessed using mystery shopping techniques and real customer data to benchmark against the best customer service in all industries.
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The Queen's Award For Enterprise - Innovation
The Queen
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