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Is generative AI the key to unlocking your business potential? This guide provides a step-by-step approach to implementation, from identifying needs to managing data and security. Take control of your future with AI! Swipe to see the full breakdown! #AIinnovation #CompetitiveAdvantage #AIPowered #Futureofwork #BusinessGrowth

Wishing everyone a safe and happy Independence Day!

The future of customer success lies in mastering 𝗝𝗼𝘂𝗿𝗻𝗲𝘆 𝗢𝗿𝗰𝗵𝗲𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻. Leading success teams have already perfected the art of mapping the end-to-end customer journey, identifying key milestones that drive renewal and growth. But what’s the next frontier? It’s all about orchestrating personalized pathways to guide customers to value faster. Here’s how:

The tech industry is embracing data like never before, and talent acquisition is no exception. But can data truly help us achieve Diversity, Equity, and Inclusion (DE&I) goals? Absolutely! Here’s how: 𝗧𝗶𝗺𝗲-𝘁𝗼-𝗛𝗶𝗿𝗲 𝗳𝗼𝗿 𝗗𝗶𝘃𝗲𝗿𝘀𝗲 𝗖𝗮𝗻𝗱𝗶𝗱𝗮𝘁𝗲𝘀: By tracking how long it takes to fill positions with diverse candidates compared to others, companies can identify potential bias in their recruitment process. 𝗦𝗼𝘂𝗿𝗰𝗲 𝗘𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲𝗻𝗲𝘀𝘀: Analyzing which channels attract the most diverse talent helps optimize sourcing strategies. Did you know that referrals are a proven way to increase diversity in your applicant pool? 𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗼𝗳 𝗛𝗶𝗿𝗲: Retention rates for diverse hires are a strong indicator of successful DE&I efforts. Studies show that companies with diverse workforces experience increased innovation and profitability. Investing in talent acquisition technologies like skills-based assessments and unconscious bias training can further enhance DE&I efforts. Is your company using data to measure progress in DE&I? Let's discuss how tech can help you build a more inclusive and successful workforce! #talentacquisition #DEI #Innovation #Technology #whatinspiresme #bestadvice #userexperience #consultants #business #ai

Stay ahead in contact center tech. AdviseCX provides top tools for multi-channel communication, AI support, and seamless omnichannel experiences. Enhance your customer service and stay competitive! https://lnkd.in/gvw2iB9F #ContactCenter #CXTrends #CustomerExperience

Today's customers seek more than just their needs being met; they want brands that reflect their values and empower positive impact. This alignment is crucial not only for customers but also for attracting top talent, as highlighted in our webinar back in January. In 2024, leading companies are embracing 𝗦𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗹𝗲 𝗖𝗫, integrating environmental and social responsibility into the customer journey. 𝗧𝗿𝗮𝗻𝘀𝗽𝗮𝗿𝗲𝗻𝗰𝘆 𝗶𝘀 𝗸𝗲𝘆. Being open about your environmental efforts builds trust and encourages eco-conscious choices, from carbon-neutral shipping to sustainable products. 𝗔𝗰𝘁𝗶𝗼𝗻𝘀 𝘀𝗽𝗲𝗮𝗸 𝗹𝗼𝘂𝗱𝗲𝗿 𝘁𝗵𝗮𝗻 𝘄𝗼𝗿𝗱𝘀. Demonstrating your commitment through sustainable practices and supporting environmental causes fosters brand loyalty and attracts both customers and talent. 𝗦𝘂𝘀𝘁𝗮𝗶𝗻𝗮𝗯𝗹𝗲 𝗖𝗫 𝗶𝘀 𝗻𝗼𝘁 𝗷𝘂𝘀𝘁 𝗴𝗼𝗼𝗱 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗽𝗹𝗮𝗻𝗲𝘁; 𝗶𝘁'𝘀 𝗴𝗼𝗼𝗱 𝗳𝗼𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀. It creates emotional connections, operational efficiencies, and drives loyalty. It’s a strategic necessity, not a trend. Let AdviseCX help you seamlessly integrate sustainability into your CX strategy. Together, we can build a culture that resonates with both your customers and employees, creating a brighter future for all. #Innovation #Technology #whatinspiresme #bestadvice #userexperience #consultants #business #ai

Deciding on the best shore for offshore outsourcing can be tricky. Explore key factors to find your perfect BPO partner. https://lnkd.in/g5xCy9qM #Outsourcing #BusinessSolutions #CXConsulting

Today, we at AdviseCX take a moment to honor the fallen heroes who bravely served our country. Their sacrifice ensures the freedoms we hold dear. May their memory inspire us all.

Choosing the right tech for your business can be overwhelming. A CX consultant can streamline the process and boost your confidence in your selection. https://lnkd.in/e9eEyRcH #CXConsulting #TechSolutions #BusinessGrowth

Are you ready for the cyber challenges of 2024? With data breaches costing businesses an average of $4.45 million in 2023, securing your outsourcing operations is crucial. At AdviseCX, we have identified 10 key strategies to protect your business, from due diligence with partners to robust encryption. Enhance your security, ensure compliance, and collaborate effectively with your outsourcing partners. Let’s build a resilient future together! #CX #Innovation #Technology #whatinspiresme #bestadvice #userexperience #consultants #business #ai #Cyber #Cyberthreats