You can’t reach new heights of performance unless you’re willing to invest in others. That people-first mantra has been our guiding light since we started in the Medicare business in 1965. Headquartered in Columbia, SC, and with offices in Augusta, GA; Birmingham, AL; Camden, SC; Columbia, SC; and Florence, SC, our more than 2,200 associates create value for government and commercial customers every day. We believe everything starts with doing one task well. From providing superb customer service that makes someone’s job easier to eliminating lag time in a process, small ripples drive performance. Servicing a nation’s health is a tremendous responsibility. Yet staggering transaction volume, privacy and security, as well as ever-evolving benefits and compliance don’t change the heart of the matter: helping people. Our employees remain at the heart of our efforts to prepare for the next generation of information technology and affiliated customer service initiatives. At Palmetto GBA, we employ the best people to respond to the evolving needs of our customers and partners. Palmetto GBA is part of the Celerian Group, a consortium of companies that helps government and private health care plans navigate the complexities of benefits administration.
External link for Palmetto GBA
17 Technology Circle
Columbia, SC 29203, US
After Vanessa Fehr, an appeals specialist for Palmetto GBA, purchased a wooden, crafted gift for her husband, who is a veteran, she decided to try making one herself. "Once I made his, I continued to make them for other veterans and law enforcement personnel," said Vanessa. "I find it very therapeutic and a creative outlet." #EmployeeEngagement #WorkLifeBalance #EmployeeWellbeing
July is National Ice Cream Month! What's your favorite flavor? The Palmetto GBA Favorite Flavor Survey Top 10 1. Vanilla 2. Chocolate 3. Butter Pecan 4. Strawberry 5. Cookies & Cream 6. Chocolate Chip Cookie Dough 7. Mint Chocolate Chip 8. Rocky Road 9. Pistachio 10. Moose Tracks #WorkCulture #EmployeeExperience
Cheers to Division 28's quarterly award winners! Read all about it: https://bit.ly/3XUxW5T
Need to check a claims appeal status? It's easy! Enter the internal control number (ICN) on the remittance notice here: https://bit.ly/4bBPXJk Important notes: - Appeals take up to 60 days. - Level one appeals must be submitted within 120 days of the remittance notice date. - Use the Appeals Calculator (https://bit.ly/4cSw81n) for your appeal rights timeline. #PalmettoGBATipsandTools
Our Behind-the-Scenes Stars: The Medicare Statistical Analysis Department From identifying trends and vulnerabilities to protecting federal dollars, their detailed work is vital: https://bit.ly/4cWQIhh #AboutPalmettoGBA #Teamwork
Pursuing and achieving excellence! Congratulations Division 10 Q1 award winners! Why they won: https://bit.ly/4clTtJ5 #Teamwork #EmployeeEngagement #PalmettoGBACareers
Need to call us? Our updated telephone system is simpler and easy to navigate! What you need to know: https://bit.ly/3VVarqA
Wishing everyone a safe and fun-filled 4th! #Freedom #IndependenceDay #UnitedStates