PGLS

We're excited to shine a spotlight on Catherine Early, Director of Infrastructure at PGLS. 🚀 With a wealth of experience in the industry, Catherine believes that ethical use of AI can enhance the accuracy, efficiency, and scalability of language services. As a leader, she is committed to cultivating trust, inspiring innovation, and embodying authenticity. Discover more about her experience, outlook on the language services industry, and leadership approach.

As businesses go global, as hospitals provide care to more and more LEP patients, and as schools welcome an increasing amount of LEP students, the demand for interpretation services is skyrocketing. 📈 On-site interpretation preserves the nuances of a natural conversation with interpreters physically present at the location. This enables them to observe context, people, and social dynamics to accurately convey the intended message. Learn how PGLS helps foster genuine connections with multilingual audiences 👉 pgls.com/osi #Interpreting #1nt

Professional interpreters are trained linguists and cultural mediators who ensure accurate and culturally-sensitive communication. They uphold confidentiality, impartiality, and neutrality in critical situations, from healthcare to legal settings. Adherence to a strict code of ethics, along with specialized training and industry experience, makes them the preferred alternative. Learn how our interpreting solutions can help you bridge language gaps 👉pgls.com/interpreting #Bilingual #Interpreter #Interpreting #1nt

51.6 million (!) people in the US are foreign-born, and many have limited English proficiency. Language barriers not only limit access to essential services and job opportunities, but also make it challenging to participate in civil life. Language Access Plans provide a framework of processes and resources to help organizations effectively communicate with diverse populations, regardless of their linguistic background. Bridge language gaps with PGLS 👉 pgls.com #Diversity #Demographic #Language #LanguageAccess

When serving communities with limited English proficiency (LEP), implementing language access plans is both a legal and ethical responsibility. Plus, it streamlines service delivery and distinguishes you as a customer-centric organization. Challenges like sourcing linguists on short notice or sticking to budgets are common. But partnering with a language services provider can help. From ensuring legal compliance and customer satisfaction to increasing revenue. #LanguageAccess #Poll

71% of energy utility companies see an increase in customer loyalty when providing multilingual customer support. Many customer service centers partner with language service providers to dial-in qualified interpreters. Providing support in a customer's native language can: 🔹 Enhance customer satisfaction 🔹 Improve CSAT scores and FCR rates 🔹 Expand market reach in diverse regions Explore our full range of interpreting solutions to help you communicate with multilingual communities 👉 pgls.com/interpreting #Energy #Utilities #Interpreting #1nt #CustomerSupport

𝐈𝐬 𝐲𝐨𝐮𝐫 𝐞𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠 𝐩𝐫𝐨𝐠𝐫𝐚𝐦 𝐞𝐧𝐠𝐚𝐠𝐢𝐧𝐠 𝐦𝐮𝐥𝐭𝐢𝐥𝐢𝐧𝐠𝐮𝐚𝐥 𝐥𝐞𝐚𝐫𝐧𝐞𝐫𝐬? Localization ensures your content is culturally relevant, linguistically accurate, and regulatory compliant. It plays a vital role across all industries, from global companies investing in the learning and development (L&D) of a diverse workforce, to healthcare providers educating patients with limited English proficiency (LEP). Check out our blog for more insights! 👇 #Blog #eLearning #Localization #L10n #Multilingual

Big News!🎉 For the 3rd year in a row, CSA Research recognized PGLS as one of the Top Language Service Providers in the World! We ranked #34 globally and #13 in North America. We'd like to extend a heartfelt thank you to all PGLS clients for continuing to place your trust in us every single day. This achievement is a testament to our commitment to promoting language access and equity for multilingual communities around the world. 🌎 #LanguageAccess #CSAResearch #Ranking #LanguageIndustry

𝐃𝐢𝐝 𝐲𝐨𝐮 𝐤𝐧𝐨𝐰 that over 350 languages are spoken in the US, and more than 25 million people have limited English proficiency (LEP)? LEP populations often face significant language barriers in accessing information, services, and engaging in daily interactions. Language access planning can help: 🔹 Enhance and streamline service delivery 🔹 Improve communication and promote inclusivity 🔹 Ensure compliance with legal requirements Leverage our language solutions to engage your multilingual communities 👉 https://hubs.li/Q02Fvbhd0 #Diversity #Demographic #Language #LanguageAccess

At PGLS, we pride ourselves on delivering high-quality translations in 200+ languages. With the resources of a large corporation and the personalized care of a small organization, our network of expert linguists and project managers, backed by 150+ years of experience across the leadership team, ensures agile language solutions to support your objectives. Learn what makes PGLS a reliable language partner 👉 https://hubs.li/Q02FkqxF0