Karen Webster highlights the most interesting things she heard firsthand this week, both through her own conversations with the top innovators in payments, and from original PYMNTS Intelligence data. Give her post a read below.
From comparing the AT&T call log hack to the game of Clue, to offering a new twist on checkout that skips it entirely, to unpacking with conviction the power of embedded finance on moving commerce between businesses online, and debating luxury retail à la Amazon, it’s been another thought-provoking week of conversations with industry experts. (Along with some new PYMNTS Intelligence nuggets in case you missed them.) Highlights — in no particular order — and my thanks to everyone who took the time from their busy schedules to share their views. 1. “The whole wallet thing has been going on for a while, and it’s time for something new” – Skipify's new COO Sam Shrauger tells me that new thing is using a consumer's email address as an identity proxy to check out with a merchant: https://lnkd.in/evqkEQ4y 2. It turns out COO’s use of GenAI is quite basic. PYMNTS Intelligence’s latest 2024 CAIO report examines why, and where COOs need more assurance that GenAI can help, and not hurt: https://lnkd.in/eckBT4Rj 3. If you really want to know what’s in store with luxury retail between now and the end of the year, then you need to see this w/ JOOR CEO Kristin Savilia: https://lnkd.in/gUcJQCtk 4. Fiserv's Sunil Sachdev tells me why embedded finance now represents the fast-growing segment of many successful brands' revenues: https://lnkd.in/gZrfY9CB 5. Gen Z moving away from home are also taking up residence in the paycheck-to-paycheck lifestyle. What that means to anyone who wants to bank them or sell to them. https://lnkd.in/eehdjPjh 6. Featurespace’s David Excell explains how Gen AI, greater collaboration and data sharing help FIs stay ahead of increasingly sophisticated fraudsters: https://lnkd.in/emk5cemY 7. Visa's Alan Koenigsberg tells me What's Next for embedded finance is also What's Next for B2B payments: https://lnkd.in/euMU8Ttz 8. FedNow: a year in review w/ Ingo Payments CEO Drew Edwards: https://lnkd.in/eqjpHjq5 9. Intellicheck's Bryan Lewis explains how the fraudsters behind AT&T's data breach are a lot like playing Clue with your data and your networks. https://lnkd.in/edBzWgCr