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Articles by Craig
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Eventus is expanding. Looking for new team members to join the family
Eventus is expanding. Looking for new team members to join the family
By Craig Tobin
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How effective can a Chief Experience Officer be today within your organization?
How effective can a Chief Experience Officer be today within your organization?
By Craig Tobin
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Driving an optimized Customer Engagement in your contact centers is not all about technology ..
Driving an optimized Customer Engagement in your contact centers is not all about technology ..
By Craig Tobin
Contributions
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What are some ways to make your strategic plan sustainable?
Almost every company starts a process in late Q3 to start their following year's strategic plan. What is most important is that the plan is funded with the right resources and budget to execute. The strategic plan needs to start with the executive leadership team but aligned with a change management program and clearly communicated to all resources in the company. Executive team must take the governance role to ensure progress and that the team stays on the course.
Activity
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Customer service calls can be a powerful tool for elevating satisfaction and boosting retention! Discover the importance of #CX here -…
Customer service calls can be a powerful tool for elevating satisfaction and boosting retention! Discover the importance of #CX here -…
Liked by Craig Tobin
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It was an honor and privilege to support Folds of Honor’s first event in New England last month to raise scholarship funds for the families of…
It was an honor and privilege to support Folds of Honor’s first event in New England last month to raise scholarship funds for the families of…
Liked by Craig Tobin
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Motivation unlocks potential. #ActivusConnect #SmartVirtual #ElevatingExperiences #AX #CX #HX #EX #WeAreActivus #SafelyFromHome #WFH
Motivation unlocks potential. #ActivusConnect #SmartVirtual #ElevatingExperiences #AX #CX #HX #EX #WeAreActivus #SafelyFromHome #WFH
Liked by Craig Tobin
Experience & Education
Courses
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GE Corporate Management Program
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Honors & Awards
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Inc 2013 500 Fastest Growing Companies
Inc 500
Eventus Solutions Group has been formally recognized as the 52nd fastest growing companies in the US according to the 2013 Inc 500 rankings.
Languages
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English
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Recommendations received
46 people have recommended Craig
Join now to viewMore activity by Craig
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All those BBQ’s and pool parties we attend on Memorial Day? 🌞🌊🌈 𝐖𝐞’𝐫𝐞 𝐨𝐧𝐥𝐲 𝐚𝐛𝐥𝐞 𝐭𝐨 𝐝𝐨 𝐬𝐨 𝐛𝐞𝐜𝐚𝐮𝐬𝐞 𝐨𝐟 𝐭𝐡𝐞 𝐛𝐫𝐚𝐯𝐞…
All those BBQ’s and pool parties we attend on Memorial Day? 🌞🌊🌈 𝐖𝐞’𝐫𝐞 𝐨𝐧𝐥𝐲 𝐚𝐛𝐥𝐞 𝐭𝐨 𝐝𝐨 𝐬𝐨 𝐛𝐞𝐜𝐚𝐮𝐬𝐞 𝐨𝐟 𝐭𝐡𝐞 𝐛𝐫𝐚𝐯𝐞…
Liked by Craig Tobin
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Smooth Sailing to Campus: Trust USA Auto Movers with Your College Auto Transport Needs :: As summer draws to a close, the anticipation and excitement…
Smooth Sailing to Campus: Trust USA Auto Movers with Your College Auto Transport Needs :: As summer draws to a close, the anticipation and excitement…
Liked by Craig Tobin
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When Dennis and I started our journey together in 2015, I never imagined we would have grown PPT Solutions (now Bridgepointe Technologies “BPT”) to…
When Dennis and I started our journey together in 2015, I never imagined we would have grown PPT Solutions (now Bridgepointe Technologies “BPT”) to…
Liked by Craig Tobin
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The saying that all good things much come to an end couldn’t be more true today as Kris Kramer and I transition from Bridgepointe Technologies and…
The saying that all good things much come to an end couldn’t be more true today as Kris Kramer and I transition from Bridgepointe Technologies and…
Liked by Craig Tobin
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Please take a minute to follow Octayne Ventures, which is a new endeavor I'm excited to be kicking off. And please drop a DM to me if you'd like to…
Please take a minute to follow Octayne Ventures, which is a new endeavor I'm excited to be kicking off. And please drop a DM to me if you'd like to…
Liked by Craig Tobin
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The SSG "On IT" direction is coming together nicely, and prospects and clients are recognizing it. We partner with clients, as an extension of their…
The SSG "On IT" direction is coming together nicely, and prospects and clients are recognizing it. We partner with clients, as an extension of their…
Liked by Craig Tobin
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I retired from a full-time job just over a year ago. And I found that I had more time on my hands. I began spending more time with my grandkids –…
I retired from a full-time job just over a year ago. And I found that I had more time on my hands. I began spending more time with my grandkids –…
Liked by Craig Tobin
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Why include automated voice interactions as part of your contact center's digital transformation plan? Because the Cost Savings are Compelling:…
Why include automated voice interactions as part of your contact center's digital transformation plan? Because the Cost Savings are Compelling:…
Liked by Craig Tobin
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