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Our Client is looking for a Customer Onboarding Engineer. Kindly find the detailed job description below. If interested, do reply back with your word format resume and contact info.
Duties: Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we're committed to our work, customers, having fun and most importantly to each other's success. Learn more about Splunk careers and how you can become a part of our journey!
Role:
As Customer onboarding engineer in the Artificial Intelligence team, you will support the launch of new AI products by onboarding customers onto our latest AI product. You will own customer communication, the onboarding process and ensuring customers are successfully using the product. You will collaborate with cross-functional teams and review Splunk's AI tools in development..
Responsibilities: Work with Splunk applications and add-ons to fulfill customer needs
Develop Splunk dashboards to monitor usage and trends of Splunk Applications
Support solutions for Splunk add-ons deployments
Communicate with customers to ensure success
Partner with business application teams to enable customers and complete orders
The Splunk engineer will work with other teams to perform troubleshooting, and provide assistance with the creation of Splunk search queries and dashboards
Skills:
5+ years of experience with Splunk
Great communication skills - verbal and written
Experience with Splunk applications and add-ons
Experience developing Splunk search queries in the SPL query language, and developing dashboards in Splunk.
Strong critical thinking, problem-solving, logic, and analytical skills
Must be able to be in a stationary position more than 50% of the time
We are an equal opportunity employer
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Software Development
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