Grenzebach is an INDUSTRY LEADER that takes great pride in the engineering and quality of our equipment. We believe if you are not innovating; if you are not creating; if you are not moving forward, you are moving backwards.
Benefits / Perks
FREE Employee Insurance - Medical, Dental and Vision
FREE Long-Term and Short-Term Disability Insurance
FREE Gym Membership
FREE Life Insurance
20 PTO Days Starting Day 1
401k with Match
10 Paid Holidays
Annual Bonus Opportunity
Employee Assistance Program
Flexible Work Schedule/Remote work options
Job Description
Represent Grenzebach as an on-site liaison with customer, maintaining strong working relationships
Serve as central technical contact person for customer
Manage both company and sub-contracted resources, to ensure project execution of upgrades and maintenance services
Actively support spare part, training, and warranty services
Coordinate with sales, service management, project managers, and technical managers to ensure project execution
Maintain detailed communication and documentation of services provide, regular reports covering the status of project activities
Provide customer with system optimization and production support
Communicate with teams in Germany and US to advise and escalate unexpected challenges and problem solutions
Participate in providing on-site technical and operational support in the installation, and maintenance of Grenzebach supplied equipment
Illustrate proactive ownership for accomplishing new and different requests and take on an active service role to generate new business for the company
Conduct plant equipment inspections and develop highly detailed outline of findings and recommendations
Demonstrate exceptional technical skills and maintain a high-level of attention to detail
Develop and maintain service documentation and maintenance checklists
Comply with all customer and Grenzebach safety rules and regulations to maintain a safe and secure work environment
Maintain installation tools, test equipment, calibration items, and other required resources
Be available for possible extensive or long-term travel
Demonstrate willingness to travel throughout US and overseas
Perform other duties as assigned
Requirements
Technical Degree or relevant work experience preferred
Experience in fiber cement or building materials industry is a plus
Strong Technical and background and experience in managing equipment installations
Excellent communication and interpersonal skills to effectively liaise with customers and project teams
Proven ability to coordinate and lead multiple projects simultaneously
Detail-oriented with exceptional organizational and problem-solving skills
Balance skillset of managing both technical and commercial
Valid driver’s license and clean driving record
Seniority level
Mid-Senior level
Employment type
Other
Job function
Other
Industries
Industrial Machinery Manufacturing
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